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Firmware Updates
Ooma is continuously working to enhance the Ooma Smart Cam to add new software
features and improve efficiency. When an update becomes available, a circle with a 1 inside will
appear on the gear icon in the Ooma Smart Cam app. Tap the gear icon and scroll to the bottom
of the camera details page. Tap “Update Camera Software” to begin the firmware update.
App Updates
The Smart Cam Security Camera app will update itself whenever a new version is
released, provided that your phone is configured to accept automatic updates. Updates may
contain new features and major security updates.
Finding the Best Location for Your Ooma Smart Cam
The Ooma Smart Cam camera is rated for both indoor and outdoor use. For best results,
the camera should be installed within range of your Wi-Fi network.
You should set up your camera in a location with a clear, unobstructed field of view of
the area you want to monitor. The field of view is the area within which the camera can detect
motion. Your Ooma Smart Cam camera has a 130° viewing angle.
Do not block the camera’s field of view. Make sure that no walls, tables, or objects are
too close to the camera. If an object is within 2.5 inches of the sides or front of your camera, it
can reflect light back into the camera lens and cause glare or hazy video.
The Smart Cam has advanced motion detection capabilities and night vision that are
powerful enough to allow the camera to detect events and faces, even at night. For optimal facial
recognition results, place the camera at eye level.
Using Your Ooma Smart Cam Unplugged and Offline
The Ooma Smart Cam camera has a built-in battery and onboard storage that allows the
camera to record even when it is disconnected from AC power and Wi-Fi.
This makes the camera usable in locations without electrical outlets. With average use, a
fully-charged camera will operate unplugged for multiple months. The camera only needs to be
plugged in for about four hours to fully recharge.
Ooma Smart Cam can also operate without a Wi-Fi connection. Video clips are stored in
the camera’s onboard memory and are uploaded to the user’s account when the camera is
reconnected to Wi-Fi. The front led will blink amber when the camera is operating without a Wi-
Fi connection. This is normal.
