Onkyo TX-SR604 Instruction Manual Download Page 89

Page: 89 / 92

Troubleshooting

—Continued

• On your TV, make sure that the video input to which

the AV receiver is connected is selected.

There’s no picture from a source connected to
an HDMI IN

• If the message “Resolution Error” appears on the AV

receiver’s display, this indicates that the TV or display
does not support the current video resolution and you
need to select another resolution on your DVD player.

The onscreen menus don’t appear

• The onscreen menus do not appear on a TV that’s con-

nected to the HDMI OUT (TX-SR604/604E/8460
only).

• Make sure that the video settings are correct (page 45).
• On your TV, make sure that the video input to which

the AV receiver is connected is selected.

The immediate display does not appear

• The immediate display appears on a device connected

to the COMPONENT VIDEO OUT, when the Com-
ponent Video Setup (page 46) is set to “---.”

• TX-SR604/604E/8460: The immediate display does

not appear on a device connected to the HDMI OUT.

• TX-SR674/674E/8467: If both of the HDMI Video

Setup (page 45) and the Component Video Setup
(page 46) are set to “---,” the immediate display is out-
put to a device connected to the HDMI OUT.

Reception is noisy, FM stereo reception is
noisy, or the FM STEREO indicator doesn’t
appear

• Relocate your antenna.
• Move the AV receiver away from your TV or com-

puter.

• Listen to the station in mono (page 52).
• When listening to an AM station, operating the remote

controller may cause noise.

• Passing cars and airplanes can cause interference.
• Concrete walls weaken radio signals.
• If nothing improves the reception, install an outdoor

antenna.

The remote controller doesn’t work

• Make sure that the batteries are installed with the cor-

rect polarity (page 12).

• Install new batteries. Don’t mix different types of bat-

teries, or old and new batteries (page 12).

• Make sure that the remote controller is not too far

away from the AV receiver, and that there’s no
obstruction between the remote controller and the AV
receiver’s remote control sensor (page 12).

• Make sure that the AV receiver is not subjected to

direct sunshine or inverter-type fluorescent lights.
Relocate if necessary.

• If the AV receiver is installed in a rack or cabinet with

colored-glass doors, the remote controller may not
work reliably when the doors are closed.

• Make sure you’ve selected the correct remote control-

ler mode (pages 13-16).

• When using the remote controller to control other

manufacturers’ AV components, some buttons may
not work as expected.

• Make sure you’ve entered the correct remote control

code.

• Make sure to set the same ID on both the AV receiver

and remote controller (pages 76 and 78).

Can’t control other components

• If it’s an Onkyo component, make sure that the

cable and analog audio cable are connected properly.
Connecting only an

cable won’t work (page 36).

• Make sure you’ve selected the correct remote control-

ler mode (pages 13-16).

• If you’ve connected an

-capable Onkyo MD

recorder, CD recorder, or next generation HDD-com-
patible component to the TAPE IN/OUT jacks, or a
DS-A1 Remote Interactive Dock to the VIDEO 3 IN
jacks, for the remote controller to work properly, you
must set the display to MD, CDR, or HDD (pages 47
and 84).

• To control another manufacturer’s component, point

the remote controller at that component.

• To control an Onkyo component that’s connected via

, point the remote controller at the AV receiver. Be

sure to enter the appropriate remote control code first
(page 84).

• To control an Onkyo component that’s not connected

via

, or another manufacturer’s component, point

the remote controller at the component. Be sure to enter
the appropriate remote control code first (page 83).

Can’t record

• On your recorder, make sure the correct input is

selected (e.g., digital or analog).