Troubles looting
Check the following guide for the possible cause of a problem before contacting service. Refer also to the respective
instruction manuals of the connected components and TV.
Symptoms
Causes
Remedies
The DVD Player doesn’t
The mains lead is disconnected.
Check the connection of the mains lead.
switch on.
The main power is set to OFF.
Turn on the main power.
There is external noise in the computer
Switch off the main power, then switch it
circuits of the DVD Player.
on again. If not recovered, disconnect the
m a i n s l e a d , t h e n c o n n e c t i t a g a i n .
The disc tray comes back
The disc is not placed properly on the disc
l
Use the disc tray guide to align the disc.
out automatically, shortly
tray.
after the disc tray is closed.
The disc is dirty or warped.
l
Refer to “Notes on Discs”.
. Region number does not conform with this
l
If the region number on the disc does not
u n i t .
match the number on the player, the disc
cannot be used.
P a g e s
2 0
2 0
2 5
6
5
The DVD Player does not
No disc is inserted.
start
l
Insert a disc. (Check that “DVD,” “VCD,”
or “CD” is lit in the DVD Plaver’s
2 5
6
2 5
2 5
6
61-62
6
1 5 - 1 7
1 5 - 1 7
An unplayable disc is inserted.
The disc is placed upside down.
Check the playable discs.
Place the disc with the playback side
d o w n .
l
The disc is not placed within the disc tray
Place the disc within the proper guide on
g u i d e .
the disc tray.
The disc is dirty.
l
The parental lock function is activated.
Eject the disc and clean it.
Deactivate the parental lock function or
change the parental lock level.
l
Eject the disc and clean it.
Sometimes a small amount of picture
distortion may appear. This is not a
m a l f u n c t i o n .
l
Connect the DVD Player directly to the
TV. Avoid
the DVD
to
the TV through a VCR.
Set the TV to the DVD Player’s input.
l
The disc is dirty.
It is in fast forward or fast reverse
playback.
The playback picture is
occasionally distorted.
Brightness is unstable or
noise is visible on the
playback picture.
The picture from the DVD
Player doesn’t appear on
the TV screen.
. Copy protection is activated.
The TV is not set to receive the output
signals from the DVD Player.
The DVD Player is not properly
connected.
Settings are canceled.
When the power is turned off by power
. Before unplugging the power cord, press
failure or by unplugging the power cord,
STANDBY/ON and check that “--OFF--”
settinas will be canceled.
disaoaears in the disolav.
Playback doesn’t follow the
course of the disc’s
programs.
The DVD Player is in repeat playback
mode, memory playback mode, or
random
mode. etc.
The buttons on the remote
controller and DVD Player
d o n o t o p e r a t e .
Power supply fluctuations or other
abnormalities such as static electricity
mav interrupt correct ooeration.
l
The selected function does not operate for
that disc.
screen.
. The operation is prohibited by the player.
When making changes in
menus,
l
There is a SACD. Video CD. CD or MP3
loaded in the player and the setting that
was changed only applies to DVD
Some settings in the Setup
M e n u d o n o t a p p e a r .
.
pertorm trame
search, or the frame
number is not displayed.
l
The [Setup Menu Mode] is set to [Basic]
Check that the
Search1 ootion is
l
Check the connections to the DVD
P l a y e r .
Resume normal playback.
32-36
2 0
4 7
l
Switch off the main power, then switch it
on again. If not recovered, disconnect the
m a i n s l e a d . t h e n c o n n e c t i t a a a i n .
The setting will be effective the next time
a DVD is loaded.
Set the [Setup Menu Mode] to [Expert].
. Set the [Frame Search] to [On] in the
setup screen.
set to [On].
You can only use frame search with
Video discs.
Frame numbers are only displayed with
DVD-Video discs, and only when the disc
is paused or during frame advance/
reverse.