Troubleshooting
Symptoms
Causes
Remedies
Pages
Frame search doesn’t find
You may experience this with discs
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The player does not actually drop any
the frame number input, or
recorded in 24 frames/second
frames that are recorded on the disc
some frames are skipped
progressive scan format. With these
during operation. This is not a
when using frame
discs, the player ‘misses’ one frame every
m a l f u n c t i o n .
advance.
six frames. For this reason, the frame
numbers do not appear continuous when
using frame advance, and it may not be
possible to display the exact frame you
searched for.
SACD audio cannot be
. SACD audio cannot be output digitally.
o u t p u t d i g i t a l l y .
Select analog input for amplifier inputs for
analog sound.
No surround sound is
. The audio is connected to SURR 2.
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Connect to SURR
o u t p u t .
The surround sound level
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The selector switch is set to SURR
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Set the selector switch to SURR
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i s l o w .
Cannot output
or
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The player does not output digital audio at
1 7 6 . 4
d i g i t a l a u d i o .
these sampling rates.
Cannot output 96kHz or
. Some discs are digital copy protected and
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Check that the [Linear PCM] settings is
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8 8 . 2
d i g i t a l a u d i o .
do not output high sampling rate digital
not set to [Down Sample On].
a u d i o .
No DTS audio output.
. If this unit is connected to a non-DTS
compatible amplifier or decoder using a
digital audio cable, set [DTS Out] to
[DTS
PCM] in the Setup menu. If you
do not do this, noise will be output if you
try and play a DTS disc.
If this unit is connected to a
compatible amplifier or decoder using a
digital audio cable, check the amplifier
settings, and that the cable is properly
connected.
Noticeable difference in
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and CDs use different
. This is not a malfunction.
DVD, SACD and CD
recording methods.
v o l u m e .
Picture disturbance during
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This player is compatible with
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This is not a malfunction.
playback or dark.
Macro-Vision System copy guard. Some
discs include a copy protection signal and
when this type of disc is played back,
stripes etc., may appear on some
sections of the picture depending on the
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No sound is reproduced.
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The Setup screen Audio menu [Linear
Either connect using the analog outputs,
PCM Out] setting is set to [Down Sample
or set [Linear PCM Out] in the Audio
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menu to [Down Sample On].
. The Setup screen Audio menu [Digital
Set [Digital Out] to [On].
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Out] is set to [Off].
. A wrong sound signal conversion method
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Check the current sound signal
is selected.
conversion method, and select the right
setting.
. The pause mode is engaged.
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Press
or
II
to exit the pause mode.
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The volume level of TV or amplifier is set
. Increase the volume level.
t o m i n i m u m .
The DVD or CD is recorded in DTS audio.
. DTS audio is only output from the digital
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output jacks. Connect the digital output on
the player to the digital input on a receiver
or amplifier with a built in DTS decoder to
hear DTS audio.
The screen is stretched or
The multi aspect setting is not
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Change the aspect setting in the [TV
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aspect does not change.
appropriate.
Screen] setting in the Setup screen Video
menu to the screen type most
appropriate to the TV or monitor you are
u s i n g .
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The TV is connected with an S-video
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If you connected your TV with an S-Video
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cord.
cord, in rare cases the TV picture may
appear stretched. In this case switch the
output from
to
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