Safety Information
8
Maintenance
and T
roubleshooting
• Use a dry, soft cloth to wipe away any dirt on the device.
• If the dirt is severe, thoroughly wring a soft cloth that has been immersed in a neutral
cleaning agent diluted with warm water before wiping.
• To prevent discolouration, do not use thinners or benzine, when
removing the dirt.
• Do not store in locations where nursing infants or small children can reach.
• Thoroughly wipe away any dirt and dust, and store in a location with low humidity.
• If not using the device for a long time, attach the cover so that no dirt or dust adheres
before storage.
• To discard unwanted devices, accessories, and products that are sold separately, follow
the instructions from the local government for your residence.
Note: OMRON shall bear no responsibility for failure to observe the precautions and other
correct methods of use described above.
Troubleshooting
Gently smooth out wrinkles, correct the shape, and dry in
the shade.
Hand wash by following the cover washing instructions.
Note: There is a risk of scratching the surface fastener of the cover and other
items being washed, so make sure to close the fastener before washing.
Problem
Cause
Countermeasure
Does not operate.
AC adapter is
unplugged.
Connect correctly.
(
Page 6)
Switch does not
operate correctly.
Reattach the cover correctly and check the
operation again. (
Page 7)
Device stopped
suddenly.
The device is
overloaded.
The device stopped by the safety function.
Press the switch to restart the device.
(
Page 5)
The device turns off
automatically.
To prevent the excessive stimulation of the
device, the device operations will stop
automatically approx. 15 mins. after the
switch is pressed.
(This is not a malfunction.)
Press the switch to restart the operations.
(
Page 5)
The massage ball
heater does not
warm up.
Depending on the use environment and use time, the heater might
not reach its maximum temperature.
Operating noise is
loud.
The device emits a certain amount of operating noise due to its
configuration.
(This is not an abnormality.)
Storage