12
E4 English
EN
8. Troubleshooting & Maintenance
8.1 Maintenance and spare parts
• Do not carry out repairs of any kind yourself. If a
defect occurs consult the customer service or
authorised dealer of Omron.
8.2 Replace batteries
• Remove the batteries from the battery
compartment and insert two new identical
batteries.
Attention!
Disposal of used batteries should
be carried out in accordance with the national
regulations for the disposal of batteries.
Problem
Cause
Rectification
Device will not turn
on
Batteries inserted in wrong
direction
Insert batteries in correct direction
Power turns off too
soon
Long Life pads not attached
correctly to the skin
Attach Long Life pads correctly to the skin
Power turns off while
using massager
Batteries weak/exhausted
Fit two new identical 1.5V alkaline batteries
type AAA LR03
Treatment period of 15 minutes
is over and power turns off
automatically
Restart treatment or turn off the massager
Electrode cord broken
Replace electrode cord
It is difficult to attach
Long Life pad to the
skin
Transparent film not peeled off
Peel off film on the adhesive surface of
Long Life pad
Long Life pad applied
immediately after washing
Sufficiently dry Long Life pad
Adhesive surface of Long Life
pad damaged
Replace Long Life pad
Adhesive surface of
Long Life pad is
sticky
Use of Long Life pad during
perspiring
Leave Long Life pad in freezer for overnight
Long Life pad washed too long
and/or too frequently
Long Life pads stored under high
temperature, high humidity,
direct sunshine
It is difficult to feel
stimulation
Long Life pads not attached
correctly to the skin
Attach Long Life pad firmly to the skin
Long Life pads overlap each
other
Reattach Long Life pads with no overlap
Electrode cord not connected
correctly
Connect electrode cord correctly
Applied intensity too weak
Increase the intensity by turning the dial
switch
The skin turns red or
the skin feels irritated
Adhesive surface of Long Life
pads dirty or dry
Wash adhesive surface of Long Life pads
softly with your fingertips for about 3
seconds under slow running water
Adhesive surface of Long Life
pads damaged
Replace Long Life pads
