WARRANTY/DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a period
of
25 months
from date of purchase.
OMEGA’s
WARRANTY adds an additional one (1) month grace period
to the normal
two (2) year product warranty
to cover handling and shipping time. This ensures that
OMEGA’s customers receive maximum coverage on each
product.
If the unit malfunctions, it must be returned to the factory for
evaluation. OMEGA’s Customer
Service
Department will issue an Authorized Return (AR) number immediately upon phone or written request. Upon
examination by OMEGA, if the unit is found to be defective, it will be repaired or replaced at no charge.
OMEGA’s WA
RRANTY does not apply to defects resulting from any action of the purchaser, including
but not limited to mishandling, improper interfacing, operation outside of design limits, improper repair,
or unauthorized modification. This WARRANTY is VOID if the unit shows evidence of having been tampered
with or shows evidence of having been damaged as a result of excessive corrosion; or current, heat, moisture
or vibration; improper specification; misapplication; misuse or other operating conditions outside of
OMEGA’s control. Components in which wear
is not warranted, include but are not limited to contact
points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA
neither assumes responsibility for any omissions or errors nor assumes liability for any damages
that result from the use of its products in accordance with information provided by OMEGA, either
verbal or written. OMEGA warrants only that the parts manufactured by the company will be as
specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF
ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED
WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF
LIABILITY: The remedies of purchaser set forth herein are exclusive, and the total liability of
OMEGA with respect to this order, whether based on contract, warranty, negligence,
indemnification, strict liability or otherwise, shall not exceed the purchase price of the component
upon which liability is based. In no event shall OMEGA be liable for consequential, incidental or
special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a
“Basic
Component”
under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical
applications or used on humans. Should any Product(s) be used in or with any nuclear installation or
activity, medical application, used on humans, or misused in any way, OMEGA assumes no responsibility
as set forth in our basic WARRANTY/DISCLAIMER language, and, additionally, purchaser will indemnify
OMEGA and hold OMEGA harmless from any liability or damage whatsoever arising out of the use of the
Product(s) in such a manner.
RETURN REQUESTS/INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE
RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR)
NUMBER FROM
OMEGA’S
CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING
DELAYS). The assigned AR number should then be marked on the outside of the return package and on any
correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent
breakage in transit.
FOR
WARRANTY
RETURNS, please have the
following information available BEFORE contacting
OMEGA:
1.
Purchase Order number under which the product
was PURCHASED,
2.
Model and serial number of the product under
warranty, and
3.
Repair instructions and/or specific problems
relative to the product.
FOR
NON-WARRANTY
REPAIRS, consult
OMEGA for current repair charges. Have
the following information available BEFORE
contacting OMEGA:
1.
Purchase Order number to cover the COST
of the repair,
2.
Model and serial number of the product, and
3.
Repair instructions and/or specific problems
relative to the product.
OMEGA’s policy
is to make running changes, not model changes, whenever an improvement is possible. This affords our
customers the latest in technology and engineering.
OMEGA is a trademark of OMEGA ENGINEERING, INC.
© Copyright 201
9
OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied,
reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without the prior
written consent of OMEGA ENGINEERING, INC.
