WARRANTY/DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in
materials and workmanship for a period of 13 months from date of purchase.
OMEGA’s WARRANTY adds an additional one (1) month grace period to the
normal one (1) year product warranty to cover handling and shipping time.
This ensures that OMEGA’s customers receive maximum coverage on each
product.
If the unit malfunctions, it must be returned to the factory for evaluation.
OMEGA’s Customer Service Department will issue an Authorized Return (AR)
number immediately upon phone or written request. Upon examination by
OMEGA, if the unit is found to be defective, it will be repaired or replaced at
no charge. OMEGA’s WARRANTY does not apply to defects resulting from
any action of the purchaser, including but not limited to mishandling, improper
interfacing, operation outside of design limits, improper repair, or
unauthorized modification. This WARRANTY is VOID if the unit shows
evidence of having been tampered with or shows evidence of having been
damaged as a result of excessive corrosion; or current, heat, moisture or
vibration; improper specification; misapplication; misuse or other operating
conditions outside of OMEGA’s control. Components which wear are not
warranted, including but not limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various
products. However, OMEGA neither assumes responsibility for any
omissions or errors nor assumes liability for any damages that result
from the use of its products in accordance with information provided by
OMEGA, either verbal or written. OMEGA warrants only that the parts
manufactured by it will be as specified and free of defects. OMEGA
MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY
KIND WHATSOEVER, EXPRESS OR IMPLIED, EXCEPT THAT OF TITLE,
AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of
purchaser set forth herein are exclusive, and the total liability of OMEGA
with respect to this order, whether based on contract, warranty,
negligence, indemnification, strict liability or otherwise, shall not exceed
the purchase price of the component upon which liability is based. In no
event shall OMEGA be liable for consequential, incidental or special
damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor
shall it be used: (1) as a “Basic Component” under 10 CFR 21 (NRC), used in
or with any nuclear installation or activity; or (2) in medical applications or
used on humans. Should any Product(s) be used in or with any nuclear
installation or activity, medical application, used on humans, or misused in
any way, OMEGA assumes no responsibility as set forth in our basic
WARRANTY / DISCLAIMER language, and, additionally, purchaser will
indemnify OMEGA and hold OMEGA harmless from any liability or damage
whatsoever arising out of the use of the Product(s) in such a manner.
RETURN REQUESTS / INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer
Service Department. BEFORE RETURNING ANY PRODUCT(S) TO
OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR)
NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN
ORDER TO AVOID PROCESSING DELAYS). The assigned AR number
should then be marked on the outside of the return package and on any
correspondence.
The purchaser is responsible for shipping charges, freight, insurance and
proper packaging to prevent breakage in transit.
FOR WARRANTY RETURNS,
please have the following information
available BEFORE contacting
OMEGA:
1. Purchase Order number under
which the product was
PURCHASED,
2. Model and serial number of the
product under warranty, and
3. Repair instructions and/or specific
problems relative to the product.
FOR NON-WARRANTY REPAIRS,
consult OMEGA for current repair
charges. Have the following
information available BEFORE
contacting OMEGA:
1. Purchase Order number to cover
the COST of the repair,
2. Model and serial number of the
product, and
3. Repair instructions and/or specific
problems relative to the product.
OMEGA’s policy is to make running changes, not model changes,
whenever an improvement is possible. This affords our customers the
latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 2001 OMEGA ENGINEERING, INC. All rights reserved. This
document may not be copied, photocopied, reproduced, translated, or
reduced to any electronic medium or machine-readable form, in whole or in
part, without the prior written consent of
OMEGA ENGINEERING, INC.
