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6

Troubleshooting 

70

EN

Problem

Possible cause

Solution

The display is blank.

The battery is not inserted properly.

Check that the positive and negative 

terminals of the battery are placed correctly 

(

 P.7).

The remaining battery power is low. Replace or charge the battery  

(

 P.7, P.10).

The power is OFF.

Turn the power ON (

 P.8).

Unable to operate 

the voice recorder.

The remaining battery power is low. Replace or charge the battery  

(

 P.7, P.10).

The power is OFF.

Turn the power ON (

 P.8).

The voice recorder is in HOLD mode. Release HOLD mode (

 P.32).

Unable to record.

There is no remaining memory.

Erase unneeded files (

 P.35).

The maximum number of 

recordable files has been reached.

Erase unneeded files (

 P.35).

Unable to record 

with an external 

microphone

The microphone connected to the 

microphone/earphone jack is not 

detected properly.

Set [

Select Jack

] to [

Microphone

(

 P.48).

[

Select Jack

] is set to [

Earphone

].

Playback is 

inaudible.

The earphones are connected to

the earphone jack.

To output the playback through the built-in 

speaker, disconnect the earphones.

[

OFF

] has been selected for 

[

Speaker

].

To output the playback through the built-in 

speaker, select [

ON

] for [

Speaker

] (

 P.47).

The volume is set to [

00

].

Adjust the volume (

 P.25).

Playback is inaudible 

from the earphones.

The earphones connected to the 

microphone/earphone jack are not 

detected properly.

Set [

Select Jack

] to [

Earphone

] (

 P.48).

[

Select Jack

] is set to [

Microphone

].

The volume is set to [

00

].

Adjust the volume (

 P.25).

Troubleshooting 

Summary of Contents for VP-20

Page 1: ...he instructions handy for future reference To ensure successful recording we recommend that you test the record function and volume before use If there are additions and or modifications of functions...

Page 2: ...rk tempmark 31 Preventingaccidentaloperation 32 SettingHOLDmode 32 ReleasingHOLDmode 32 Changingtheinformationscreenduringplaybackorstop 33 Changingtheinformationscreenduringplaybackorstop 33 Searchin...

Page 3: ...eDivide 52 Dividingfiles FileDivide 52 Changingthefolderforplayback PlayFolder 54 Changingthefolderforplayback PlayFolder 54 Formattingtheinternalmemory Format 56 Formattingtheinternalmemory Format 56...

Page 4: ...itch 3 Display 4 MENU SCENE button 5 PLAY 4STOP button 6 Built in speaker 7 Built in stereo microphone R 8 POWER HOLD switch 9 0 button 0 button button 9 button OK button Built in stereo microphone L...

Page 5: ...ayback P 25 Playback pause P 25 Fast forward P 26 Fast rewind P 26 Fast playback P 30 Slow playback P 30 3 Elapsed recording time 4 Current file number in folder Total number of recorded files in fold...

Page 6: ...the power ON Step 3 3 Selecting the battery setting Select the battery setting to match the inserted battery Select the setting for a nickel metal hydride rechargeable battery or the setting for an al...

Page 7: ...by force 2 Insert an AAA battery making sure its positive and negative terminals are placed correctly 2 1 Insert the battery s negative terminal first 3 Close the battery cover until it is completely...

Page 8: ...tion of the arrow POWER HOLD switch Setting the inserted battery 1 Press the or button to select the type of battery you inserted Ni MH Select if you inserted an Olympus nickel metal hydride rechargea...

Page 9: ...tton to change the number To change the setting of another item press the 9 or 0 button to move the blinking cursor then press the or button to change the number 3 Press the OK button to finalize the...

Page 10: ...PC 2 Remove the USB connector cover 1 2 Slide open the USB connector cover using the pad of your finger 3 After making sure the voice recorder is stopped connect the USB connector to a USB port on a...

Page 11: ...cover 1 2 Slide open the USB connector cover using the pad of your finger 2 Connect the voice recorder to the USB connector on the USB AC adapter To USB connector of USB AC adapter model F 5AC 3 Conne...

Page 12: ...rge the battery using the USB connector You cannot charge the battery when the power of PC is OFF or the PC is in standby sleep or auto power off mode Do not use a USB hub when charging the battery by...

Page 13: ...e an AAA alkaline dry cell battery or an Olympus nickel metal hydride rechargeable battery model BR404 Operation is not guaranteed If a battery from another manufacturer is used The Battery screen app...

Page 14: ...tery output voltage causing the voice recorder to reset Lower the volume in this case The continuous battery usage time of a nickel metal hydride rechargeable battery that has been used repeatedly wil...

Page 15: ...mode When the voice recorder has been stopped for at least 5 minutes default setting after power ON the display disappears and the voice recorder automatically turns off P 48 To reuse the voice record...

Page 16: ...in folder Total number of recorded files in folder b Recording indicator c Elapsed recording time The LED indicator light lights and appears in the display After replacing the battery turn on the pow...

Page 17: ...P 54 NOTE To prevent the beginning of the recording being cut off start recording after the LED indicator light has lit or mode indicator has appeared in the display When the remaining possible record...

Page 18: ...recording sound quality Self Timer P 41 Recording starts when the set time has elapsed Anti Rustle P 41 Reduce noise caused by the voice recorder rubbing against clothing rustling sounds when recordin...

Page 19: ...ker when the earphones are connected NOTE To avoid unpleasantly loud sound set the volume to 00 before plugging in the earphone To prevent feedback do not place the earphone near the microphone while...

Page 20: ...or recording your own voice and other sounds that are extremely close Conference Suitable for recording conferences in a large space and other sounds over a wide area Meeting Suitable for recording me...

Page 21: ...OFF Preregistered Rec Scene settings Pocket Rec Level High 1 Rec Mode MP3 128k ST Anti Rustle High Low Cut Filter OFF Dictation Rec Level Low 2 Rec Mode MP3 128k ST Anti Rustle OFF Low Cut Filter ON...

Page 22: ...an use a plug in power compatible microphone See Accessories optional for about usable external microphones P 73 NOTE Set Select Jack to Microphone when it is set to Earphone or when the connected ext...

Page 23: ...of the voice recorder in an external device Connect the audio input terminal microphone jack of an external device and the microphone earphone jack of the voice recorder using the connecting cord KA3...

Page 24: ...er 2 Recording level meter screen The meter changes according to recording volume and recording function setting 3 Functions indicator screen You can display the indicator of functions and remaining r...

Page 25: ...start playback d c c Playback indicator d Elapsed playback time appears in the display 3 Press the or button to adjust the volume to the desired level The volume can be adjusted to a setting between...

Page 26: ...ops when the end of the file is reached Press and hold the 9 button again to fast forward from the beginning of the next file Rewinding 0 button Rewinding during playback 1 Press and hold the 0 button...

Page 27: ...kip to the beginning of the previous file during playback press the 0 button twice consecutively TIP To skip the files continuously pressing the 0 or 9 button while the recorder is in stop mode NOTE I...

Page 28: ...54 Use this when you wish to switch to the Recorder folder or another folder in Music This function is only available when a file in the Recorder folder is selected Listening with earphones You can c...

Page 29: ...events where multiple people speak Language study This is convenient for playing back conversations and language study content many times repeatedly 1 While the voice recorder is in stop mode press an...

Page 30: ...ck speed from x 0 5 slow to x 1 0 normal to x 2 0 fast 3 Press the OK button a a Playback speed display To return to the normal playback speed set the setting to x1 0 NOTE Altered playback speed setti...

Page 31: ...NOTE Temp marks are temporary markings They are automatically erased when you select a different file transfer the file to a PC or move the file on a PC You can write up to 99 index marks temp marks i...

Page 32: ...he HOLD position Hold appears in the display and the recorder enters HOLD mode ON and OFF of the REC switch are active in the HOLD mode Releasing HOLD mode 1 Slide the POWER HOLD switch to position A...

Page 33: ...yback time and current file number in folder 2 Recording time date screen Recorder folder is selected You can display the recording time and date of current file File name screen Music folder is selec...

Page 34: ...sired recording date All of the dates on which recordings were made are displayed Select the date you are searching for from the dates 5 Press the OK button 6 Press the or button to select the desired...

Page 35: ...utton The voice recorder returns to the stopped mode if no operation is performed for 3 minutes 4 Press the OK button again 5 Press the or button to select One file or All in folder One file Erases on...

Page 36: ...9 If there is a file that cannot be recognized by the recorder the file will not be erased The voice recorder must be connected to a PC to erase these files Before erasing a file charge or replace the...

Page 37: ...n items that can be set during recording playback P 38 2 Press the or button to select the setting menu containing item you want to set 3 Press the OK button The setting item of the selected setting m...

Page 38: ...this case For menu settings done during recording playback the voice recorder exits the menu if no operation is performed for 8 seconds 4 4 Menu items that can be set during recording Backlight LED 4...

Page 39: ...ng files File Divide Large files or files with long recording times can be divided for easier management and editing See Dividing files File Divide P 52 for the procedure Displaying file information P...

Page 40: ...evel to Low and place the voice recorder s built in microphone near the speaker s mouth 5 to 10 cm away NOTE The recording level is adjusted automatically Excessively loud sound input may generate noi...

Page 41: ...record 3 min 5 min 10 min Sets the time until recording starts OFF Turn off the self timer Reducing noise during recording Low Cut Filter The voice recorder s low cut filter function lets you make rec...

Page 42: ...on to adjust the voice activation level b a a Voice activation level moves left right to match set level b Level meter changes in proportion to recording sound volume The setting can be adjusted in 23...

Page 43: ...f recorded audio files to make them louder ON Adjusts low volume portions of audio files during playback making them louder OFF The voice balancer function is disabled NOTE Voice Balancer function is...

Page 44: ...2 Press the or button to select the setting ON Repeatedly plays back the range selected in Playback Range OFF Cancels repeat playback Setting a skip space Skip Space This function skips forward or rev...

Page 45: ...yback starts after skipping forward or backward by the set amount Changing the folder for playback Play Folder You can switch the play folder to the Recorder folder containing the files recorded with...

Page 46: ...LED indicator light does not light The LED indicator light is lit or flashing during recording and charging and while files are being transferred between the voice recorder and a PC ON LED indicator...

Page 47: ...e and when the earphone is disconnected sound is output from the built in speaker OFF Sound is not output from the built in speaker even though the earphone is disconnected Playing the beginning of fi...

Page 48: ...elect the desired amount of time OFF Disables auto power off mode Note that leaving the voice recorder On will quickly deplete the battery NOTE If the Rec Standby function is enabled the voice recorde...

Page 49: ...ng item 2 Press the or button to change the number To change another item use the 9 or 0 button to move flashing position and use the or button to change the number 3 Press the OK button to finalize t...

Page 50: ...ancel OFF Voice Balancer OFF Playback Range Recorder File Music Folder Repeat Recorder OFF Music OFF Skip Space Forward Skip File Skip Reverse Skip File Skip Play Scene OFF Playback Folder Recorder LC...

Page 51: ...emory from a menu screen NOTE Some memory capacity is used as a management area so the actual usable capacity will always be slightly less than the displayed capacity Confirming the voice recorder inf...

Page 52: ...nd hold the 9 or 0 button to fast forward rewind Writing an index mark at the division point beforehand is handy 2 While the voice recorder is in stop mode press the MENU SCENE button 3 Press the OK b...

Page 53: ...for the first half and File name_2 for the latter half NOTE Files cannot be divided if there are 999 files in the folder Locked files P 39 cannot be divided It may not be possible to divide some MP3 o...

Page 54: ...level Second level Third level Folder File 1 While the voice recorder is in stop mode press the MENU SCENE button 2 Press the or button to select Play Menu 3 Press the OK button 4 Press the or button...

Page 55: ...to the previous screen When the file was selected Go to Step When the sub folder was selected Go to Step 9 Press the OK button 10 Press the or button to select the file or sub folder Fig C When the f...

Page 56: ...n to select Device 3 Press the OK button 4 Press the or button to select Format 5 Press the OK button 6 Press the button to select Start 7 Press the OK button 8 Press the button again to select Start...

Page 57: ...ting process can sometimes take over 10 seconds to complete To prevent the risk of damage to data never remove the battery before a formatting process has finished Doing so may damage the data Even wh...

Page 58: ...10 standard installation PC Windows PC with at least one available USB port Macintosh Operating system OS X v10 10 v10 11 macOS v10 12 v10 14 standard installation PC Apple Macintosh series PC with at...

Page 59: ...u disconnect the connector before the drive has stopped Do not format initialize the voice recorder s drive from a PC Formatting done from a PC will not be done correctly To perform formatting use the...

Page 60: ...ress the OK button To cancel the battery charging press the any button other than OK While connected to USB Remote is displayed on the voice recorder You can transfer files to the PC while charging th...

Page 61: ...not be normal if the connection is not made properly Connecting the voice recorder through a USB hub may result in unstable operation Do not use a USB hub if operation is unstable Use only a compatibl...

Page 62: ...heck that the LED indicator light of the voice recorder has stopped blinking and then disconnect the USB cable Macintosh 1 Drag and drop the removable disk icon for the voice recorder shown on the des...

Page 63: ...recorded with the built in microphone to a PC VP 20 RECORDER Recordings made with the microphone are saved here MUSIC 001 002 999 Folder File The folder can store up to 999 files Copy these files to...

Page 64: ...ders can be created within the Music folder including a Music folder itself The voice recorder can only recognize two folder sublevels NOTE To prevent the risk of data damage never disconnect the voic...

Page 65: ...ice recorder from the PC P 62 Macintosh 1 Connect the voice recorder to the PC P 60 When connected to a Mac OS the voice recorder is recognized on the desktop by the drive letter that includes the pro...

Page 66: ...nd P 63 The voice recorder cannot recognize any folders at the third level in the Music folder 1 Select the desired file to playback Use the Play Folder menu function to switch to the Music folder and...

Page 67: ...AV format 22 05 kHz 44 1 kHz 16 bits MP3 format MPEG 1 Layer 3 32 kHz 44 1 kHz 48 kHz MPEG 2 Layer 3 16 kHz 22 05 kHz 24 kHz 8 to 320 kbps MP3 files with variable bit rates bit rates converted variabl...

Page 68: ...rred Contact the Olympus Customer Support Center back cover Memory Full There is no remaining memory Erase unneeded files P 35 No File There are no files in the folder Record a new file or select anot...

Page 69: ...Off Rec Scene or Play Scene function is enabled Rec Scene or Play Scene function turns off automatically P 20 P 29 x 1 0 Play The playback speed function is set to other than x1 0 The playback speed f...

Page 70: ...f recordable files has been reached Erase unneeded files P 35 Unable to record with an external microphone The microphone connected to the microphone earphone jack is not detected properly Set Select...

Page 71: ...ecording The voice recorder was placed near a mobile phone or fluorescent light during recording or playback Redo the operation with the voice recorder in a different location Unable to erase a file T...

Page 72: ...is fast or slow Playback speed function is set to anything other than x1 0 Set the playback speed function setting to x1 0 P 30 Files cannot be played consecutively File has been selected for Playbac...

Page 73: ...le Boundary microphone ME33 Conference recording microphone that can be connected up to 3 units in two rows Cascade connection can extend the total of the two rows up to about 12m so you can record a...

Page 74: ...on is the copyright holders of this manual Copyright law prohibits unauthorized reproduction of this manual or unauthorized distribution of reproductions thereof Note that Olympus will assume no liabi...

Page 75: ...utions f WARNING s s Do not use the voice recorder in an atmosphere that might contain flammable or explosive gases It may cause fire or explosion s s Do not attempt to disassemble repair or modify th...

Page 76: ...rforming an operation Hearing damage or loss may result Batteries f DANGER s s Do not place the battery near ignition sources s s Do not incinerate heat or disassemble the battery Do not short circuit...

Page 77: ...ery could be swallowed by an infant or child If swallowed go to doctor immediately s s Do not submerge the battery in freshwater or saltwater or allow its terminals to become wet s s If you notice abn...

Page 78: ...ng from use of this product outside the country or region of purchase Data loss precautions Recorded content in the internal memory may be destroyed or lost due to reasons such as operating errors dev...

Page 79: ...dance 2 Earphone 3 5 mm diameter impedance 8 or more 4 4 Maximum working output 90 mW 8 speaker 4 4 Power source Standard voltage 1 5 V Battery One AAA dry cell battery model LR03 or one Olympus nicke...

Page 80: ...6 hours approx MP3 format 128 kbps 26 hours approx 18 hours approx 32 kbps mono 26 hours 30 minutes approx 19 hours approx 8 kbps mono 27 hours 30 minutes approx 20 hours approx During earphone playba...

Page 81: ...hours 30 minutes approx 4 4 MP3 format Recording mode Internal memory 8 GB MP3 format 128 kbps 130 hours approx 32 kbps mono 525 hours approx 8 kbps mono 2100 hours approx NOTE Actually available reco...

Page 82: ...ing mode Recording time Linear PCM format 22 05 kHz 16 bits 6 hours 40 minutes approx 4 4 MP3 format Recording mode Recording time MP3 format 128 kbps 74 hours 30 minutes approx 32 kbps mono 298 hours...

Page 83: ...4 7 online automated help http www olympusamerica com support Phone customer support Tel 1 888 553 4448 Toll free Our phone customer support is available from 9 am to 9 pm Monday to Friday ET http www...

Page 84: ...tugal Russia Spain Sweden Switzerland United Kingdom Please note some mobile phone services provider do not permit access or request an additional prefix to 800 numbers For all not listed European Cou...

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