Operating Instructions
CM 701 / 702 / 711 / 712 Cash Register
Programming Instructions
Olympia 8.2005
Page 29
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39 Error messages
Error messages appear in the display in the case of incorrect operation.
Error message
Cause
Corrective measure
E
Wrong key pressed.
Press
g
.
SEC-CODE
A password has been programmed
for Z-reports.
Enter the 4-digit password, press
n
.
SEC-CODE
A password has been programmed
for the clerk.
Enter the clerk number. Then enter the 3-digit password.
Conclude by pressing
R
.
40 Measures if the cash register fails to print
In the event the cash register fails to print receipts or reports, check whether a special function has been activated.
Special functions are indicated by a dot in the display:
・
・
・
The cash register is in Training mode; no reports can be printed in this mode.
What to do: Deactivate Training mode. To do this, set the key-operated switch to PRG
and press
5
6 times. Conclude by pressing
q
.
(Also refer to the Section "Training mode".)
The Receipt function has been deactivated on the cash register. There is no paper transport and,
therefore, no receipt is printed.
What to do: Press the
R
key to activate the receipt printing function.
The cash register is in Calculator mode; the key-operated switch is set to CAL.
There is no paper transport in Calculator mode. In addition, only the calculation keys are operational.
What to do: Set the key to REG.
41 Printer
malfunction
In the event of a printer error, switch off the cash register immediately and disconnect the power plug. Check the paper
roll is inserted correctly or whether there is a foreign body in the printer mechanism. Remove it, if present.
Caution:
Remove the foreign body very carefully. Do not use a knife, screwdriver or anything similar. Never use
force. This could damage the printer mechanism.
Switch the cash register on again and complete a registration.
If the printer error reoccurs, contact the service centre.
