41605601TH Rev.2
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4.3
Troubleshooting Method
When a problem occurs, go through the troubleshooting according to the following procedure.
Problem occurs
Problem displayed on
the status monitor
Troubleshooting
according to the LED
Status Message List
(see 4.3.1)
Carry out detailed
troubleshooting
according to the
Troubleshooting Flow
(see 4.3.1)
Classification
LED Status Message
Description
Recovery method
Jam error
(feeding)
Jam error
(ejection)
Paper size error
Tray paper out
Paper size
request
Blinking
OFF
OFF
Blinking
OFF
OFF
Blinking
OFF
OFF
Blinking
OFF
OFF
Blinking
OFF
OFF
Notifies of occurrence of
jam while the paper is
being fed from High
Capacity Second Paper
Feeder.
Notifies of occurrence of
jam while the paper is
being ejected from the
printer.
Notifies of incorrect size
paper feeding from High
Capacity Second Paper
Feeder.
Notifies of no paper state
of the High Capacity
Second Paper feeder.
Notifies of correct paper
size for the High capacity
Second Paper Feeder.
• Check the paper in the High Capacity
Second Paper Feeder.
Carry out the recovery printing by
opening and closing the cover, and
turn the error display off.
• When the problem occurs frequently,
go through the Troubleshooting.
• Check the paper in the printer. Carry
out the recovery printing by opening
and closing the cover, and turn the
error display off.
• Check the paper in the High Capacity
Second Paper Feeder.
Also check to see if there was a
feeding of multiple sheets.
Carry out the recovery printing by
opening and closing the cover, and
turn the error display off.
• Load the paper in High Capacity
Second Paper Feeder.
• Load the requested size paper in the
High Capacity Second Paper Feeder.
4.3.1
LED Status Message List
The listing of the statuses and problems displayed in the form of messages on the status monitor is
provided in Table 4-1.
Table 4-1
Summary of Contents for OKIPAGE 14e
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