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70
Problem Solving
You want to answer an external telephone but
your fax machine always answers first.
If you
are using an external telephone, change your fax
machine’s ring response user function setting. See
the Programming chapter.
Your received faxes sometimes look distorted.
If the document received is wider or longer than the
paper you have loaded into your paper tray, your
fax machine automatically reduces either the width
or the length of the document to fit on your paper.
This type of problem could also be communication
related.
You are constantly receiving unsolicited
advertising on your fax machine.
Try using the
closed network function. See Receiving Faxes in the
Basic Operations chapter.
Your fax machine does not immediately switch
to TEL mode when you make or receive a voice
call.
Try pressing the Stop key. Your fax machine
will return to standby mode so that you can
converse. This condition may happen infrequently
due to telephone line conditions, or the type of
external telephone used. If this problem happens
often, consult your service representative.