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Oki OKIOFFICE 44, Handbook

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Oki OKIOFFICE 44 Handbook Download Page 59

Problem Solving

English

Problem Solving      

59

Clearing a Document Jam

When a document jam occurs, your fax machine will
beep and an error message will appear in the
display. If the jammed document looks like it is
positioned straight in your feeder, press the Stop key
to try to feed the document the rest of the way
through the feeder. If this fails, follow the
instructions below.

1

Grasp the control panel. Pull up and toward you until it
releases. Swing the control panel up and out of the way.

2

Pull out the jammed document. 

3

Push the control panel back down until it locks.

Summary of Contents for OKIOFFICE 44

Page 1: ...OKIOFFICE 44 Handbook English...

Page 2: ...e applicability of the information in it This handbook is subject to change without notification 1996 by Oki Data Corporation All rights reserved OKI and OKIOFFICE 44 are registered trademarks of OKI...

Page 3: ...unding plug The socket outlet should be installed near the equipment and should be easily accessible The TEL port on the back of the fax is only suitable for 2 wire devices Not all standard telephones...

Page 4: ...en drum inside the image drum unit to direct sunlight Always hold the image drum unit by the ends never by the middle Never touch the green drum inside the image drum unit Exercise care when removing...

Page 5: ...to Install Your Fax Machine 19 Unpacking 19 Setting Up Your Fax Machine 20 Install the Paper Tray Copy Stacker 20 Install the Document Tray 20 Install the Toner Cartridge 20 Connect to the Telephone...

Page 6: ...nding a Fax at a Later Date and Time 41 Sending a Delayed Fax From the Document Feeder 41 Sending a Delayed Fax From Memory 42 Cancelling a Delayed Transmission 43 Sending a Fax to Multiple Locations...

Page 7: ...56 Power Outage Report 57 Printing Reports 57 Printing a Message Confirmation Report 57 Printing Other Reports 57 Codes Used in Reports 57 Result Codes 57 Communication Codes 58 Problem Solving 59 Cl...

Page 8: ...election A search feature to allow you to look for pre programmed telephone numbers by name Halftone transmission in up to 16 shades of gray Fax communication at up to 14 400 bits per second Automatic...

Page 9: ...are constantly seeing a MEMORY OVERFLOW message on your fax machine you should consider purchasing additional memory A 1MB memory expansion board is available PC Interface Board This option allows yo...

Page 10: ...cation Component Identification What You Should Receive Facsimile Unit Power Cord Toner Cartridge Telephone Cord Image Drum Unit inside fax machine Document Stacker Document Tray Paper Tray Copy Stack...

Page 11: ...opied or faxed Paper Tray Copy Stacker Load up to 100 sheets of paper into this tray Up to 30 sheets of finished copies or received faced are stacked on top of this tray Document Tray Holds original d...

Page 12: ...nto this inlet Image Drum Unit The image drum unit contains the green photosensitive drum which receives images from the LED print head and transfers them to the printing paper Toner Cartridge This bl...

Page 13: ...AL AUTO DIAL SELECT FUNCTION COPY ALARM UNIQUE YES NO 8 5 A4 B5 A5 STOP START 1 2 3 4 5 6 7 8 9 SPACE 10 PAUSE 1 2 3 4 5 6 7 8 9 0 DEF JKL MNO TUV WXYZ GHI PQRS 3 2 4 9 5 6 7 8 10 12 23 20 21 11 12 13...

Page 14: ...e your current selection See Setting the Answering Mode in the Installation chapter for more information about the answering modes available in your fax machine 5 Hyphen Key When programming One Touch...

Page 15: ...fax machine s standby mode 11 Copy Key After loading a document press this key to make a copy When no documents are loaded press this key once to obtain a Message Confirmation Report about your last t...

Page 16: ...Touch keypad see the next section The One Touch Keypad 19 One Touch Labels After programming a location into a One Touch key write the location s name on the One Touch label Lift off the plastic cove...

Page 17: ...reception functions for obtaining reports and for programming To select a function from the One Touch keypad press the Select Function key then press the corresponding One Touch key 1 Delayed TX Key U...

Page 18: ...Your fax machine emits a number of sounds to inform you of specific conditions Key Select Tone This is a short beep that occurs each time you press a key Error Tones If you press a wrong or inappropri...

Page 19: ...ne outlets are available nearby Choose a location where the relative humidity is between 20 and 80 and where the temperature is between 10 C 50 F and 32 C 92 F Unpacking Before you begin be sure that...

Page 20: ...t tray into the long horizontal slot on the top of the unit You will feel it lock into place Install the Toner Cartridge 1 Open the fax machine s top cover 2 Remove the protective plastic cover from t...

Page 21: ...de facing up and the gray lever on your right insert the toner cartridge into the image drum unit Slide the left end of the cartridge in first then lower the right end into place 5 Once the toner cart...

Page 22: ...ine See the instructions below Option Installing an External Handset If you purchased an external handset option with your fax machine follow these instructions to install it 1 Plug one end of the han...

Page 23: ...d on for an answering machine to work with your fax machine See Setting the Answering Mode in this chapter Connect Power 1 Plug the power cord into the power inlet located on the back of the unit 2 Pl...

Page 24: ...uctions 1 Adjust the paper guides to the width of your paper 2 Remove the paper from its wrapper up to 100 sheets Note the print side notice printed on the label Fan the paper 3 Insert the paper into...

Page 25: ...ceive mode Your fax machine will assume all incoming calls are fax messages and automatically receive all incoming fax messages Telephone Fax Mode T F When incoming calls are a mixture of fax and tele...

Page 26: ...l be printed at the top of every fax you send You can enter up to 32 characters The first 16 characters of your Sender ID will also be used as your Personal ID which may appear on the displays or repo...

Page 27: ...No key to move to the the same key next character Move the cursor to Yes and No keys make corrections 8 Press the Start key to save your entry The display will show NO CALL BACK NO 9 After the displa...

Page 28: ...ire additional adjustments to your fax machine If you continue to have difficulty with fax communication after following these steps contact your dealer 1 Press the Select Function key 2 Press the 9 U...

Page 29: ...er and Location ID 5 After the display clears enter the main fax number Refer to the instructions below To Do This Use Enter numbers Numeric keypad Enter spaces Space One Touch key Enter hyphens Hyphe...

Page 30: ...elect Function key 2 Press the 9 User Program One Touch key The display will show 1 FUNC PROGRAMMING 3 Press the Yes key The display will show FUNCTION NO 4 Using the numeric keypad enter 23 The displ...

Page 31: ...umber 01 45 for the Auto Dial number you want to program 5 The display will briefly show NO FAX NO ID LOCATION ID or a previously programmed fax number and location 6 After the display clears enter th...

Page 32: ...uctions below To Do This Use Add a One Touch Press the One Touch key location Press Yes to add it to the group Add an Auto Dial Press Auto Dial Enter the 2 digit Auto location Dial number Press Yes to...

Page 33: ...uments are extremely bent creased or torn make a copy on a photocopier and send the copy instead You can also use a photocopier to enlarge or reduce documents before sending Document Size All document...

Page 34: ...using 2 Neatly stack your documents then insert them face down into the document feeder Readjust the document guides for a snug fit 3 Your fax machine will grip the documents and pull the bottom page...

Page 35: ...typical fax transmission Message Explanation location The remote location s Personal ID TSI CSI Location ID or the telephone number you entered will identify the location during transmission DIALLING...

Page 36: ...Copy key a second time See the chapter on Reports for more information Stopping a Transmission To stop a transmission while it is in progress follow the instructions below 1 Press the Stop key twice T...

Page 37: ...memory when toner is running low follow the instructions below 1 Press the Select Function key 2 Press the 10 Message Print From Memory One Touch key The display will show 1 PRINT MEMORY MSG 3 Press t...

Page 38: ...2 Press the 9 User Program One Touch key The display will show 1 FUNC PROGRAMMING 3 Press the Yes key The display will show FUNCTION NO 4 Using the numeric keypad enter 08 The display will show 08 CLO...

Page 39: ...different type of paper than what you normally keep in the paper tray To make copies using the manual paper feeder follow the instructions below 1 Load your documents 2 Insert a sheet of paper face u...

Page 40: ...en the other party answers your request your fax machine will emit a repetitive warbling sound The display will show LIFT HANDSET AND PRESS VOICE REQUEST 3 Lift your handset and press the Voice Reques...

Page 41: ...Delayed Fax from the Document Feeder 1 Load your documents 2 Press the Select Function key 3 Press the 1 Delayed TX One Touch key The display will show DELAYED TX and today s date 4 If the transmissio...

Page 42: ...nter the date on which you wish the transmission to begin 6 Press the Yes key The display will show PRG START TIME 7 Using the numeric keypad enter the time on which you wish the transmission to begin...

Page 43: ...follow the instructions below 1 Press the Stop key The display will show COMMUNICATION CANCEL 2 Press the Yes key The display will show the Location ID or telephone number of the delayed transmission...

Page 44: ...The receiving fax machine will store the message in a confidential mail box in memory and will not print it until a password is entered Tip You must know in advance the mail box the message should be...

Page 45: ...or broadcasts the message to other remote fax machines For this feature to be available the relay key station must be an OKIFAX OF 27 OKIFAX OF 38 or OKIFAX 2600 facsimile machine Relay Broadcast Repo...

Page 46: ...s is called setting your fax machine to be polled or polling transmission Calling a remote fax machine to receive documents someone else has loaded is called polling or polling reception Note that thi...

Page 47: ...how 4 CONFIGURATION 4 Press the Yes key The report will begin printing User Function Settings User function settings allow you to customize the general operation of your fax machine Refer to User Func...

Page 48: ...you do not want your fax machine to transmit faxes to or receive faxes from locations outside your network select T R If you only want your fax machine to refuse to receive faxes from outside your net...

Page 49: ...inging sound your fax machine makes when a call comes in When this function is set to off your fax machine will not ring during incoming calls When set to on your fax machine will only ring when set t...

Page 50: ...with the PC interface option and this function is set to ON then the fax machine will automatically receive and print any messages If this function is set to OFF there will be no reception 23 ONE TOUC...

Page 51: ...to confirm your selection 7 Press the Select Function key to finish Dial Parameter Settings These functions allow you to control the way your fax machine dials telephone numbers Refer to Dial Paramet...

Page 52: ...ifferent countries Available settings are 75 ms 85 ms and 100 ms PBX LINE Turn this function on if your fax machine is connected to a PBX Once this function has been turned on and the access digit fun...

Page 53: ...tings contact your dealer Service Function Settings List LONG DOC SCAN Normally your fax machine will not scan documents longer than 360 mm When this function is on your fax machine will scan and tran...

Page 54: ...press Start before dialling When this function is set to type 1 you can dial immediately digit by digit whenever you pick up the handset When this function is set to type 2 you can dial immediately wh...

Page 55: ...f each transmission or reception The name or telephone number of the fax machine you were communicating with DISTANT STATION ID If you were sending a fax the telephone number or the Location ID will b...

Page 56: ...elephone number of the fax machine you were communicating with DISTANT STATION ID The communication mode used The number of pages sent or received The result of the communication Service codes If the...

Page 57: ...with no documents loaded to see a report confirming your transmission on your fax machine s display To print the report press the Copy key a second time Printing Other Reports 1 Press the Select Funct...

Page 58: ...A document jam occurred in the sending fax machine STOP The Stop key was pressed ending the communication session Communication Codes Communication codes indicate the communication mode was used for...

Page 59: ...ocument looks like it is positioned straight in your feeder press the Stop key to try to feed the document the rest of the way through the feeder If this fails follow the instructions below 1 Grasp th...

Page 60: ...be due to the type of paper you are using For best results select a paper which has been developed specifically for photocopying or laser printing Be sure to fan the paper before loading it into your...

Page 61: ...h ends of the image drum until it snaps into place Warning Never expose the image drum unit to light for more than 5 minutes Never expose the image drum unit to direct sunlight Always hold the image d...

Page 62: ...eld because the image drum unit itself has to be filled If your fax machine displays REPLACE TONER CART replace the toner cartridge with a new one However if the print density is high enough you can c...

Page 63: ...Pull the gray lever on the old toner cartridge all the way toward you Carefully pull the old toner cartridge out of the image drum unit Dispose of it in the plastic bag you received with your new tone...

Page 64: ...e cartridge in first then lower the right end into place 6 Once the toner cartridge is in place push the gray lever all the way forward to secure it and release the toner 7 Using the cleaning wipe pro...

Page 65: ...d humidity the type of paper you use and the number of pages per job The image drum cartridge should last about 10 000 pages for continuous printing up to 8 000 pages at 3 pages per job and about 4 50...

Page 66: ...the surface of the green drum inside the image drum unit 5 Ensure that the tabs on both sides of the image drum are inserted correctly as shown below Then press down firmly on both ends of the image...

Page 67: ...display is blank Check the power cord to make sure that it is firmly plugged in Check your wall outlet to make sure that it has power Nothing happens when you press the control panel keys Turn the fax...

Page 68: ...then changing the One Touch Parameters for that One Touch key see the Dial Directories chapter Lastly either your fax machine or the remote fax machine may need servicing Try sending a fax to another...

Page 69: ...ur fax machine still does not work properly remove the image drum unit refer to Replacing the Image Drum Unit tap the toner cartridge and slowly swing it 20 30 degrees vertically several times Be care...

Page 70: ...r the length of the document to fit on your paper This type of problem could also be communication related You are constantly receiving unsolicited advertising on your fax machine Try using the closed...

Page 71: ...TX and copy Halftone transmission 16 shades of gray Document size A4 A5 letter or legal size Recording paper Plain paper A4 letter or legal size Effective scan width 209 mm Category Specifications Wei...

Page 72: ...c Kingston Communications Plc or Mercury Communications Ltd The OKIOFFICE 44 may be connected to any direct PSTN exchange line except as an extension to a pay phone The exchange line must provide faci...

Page 73: ...work Operators The telephone number of this apparatus should not be issued to other parties without instructions concerning the correct method of making calls to this apparatus While operation may be...

Page 74: ...18 9 User program key 18 10 Message Print From Memory key 18 A AC power 4 12 Activity report 55 Alarm indicator 15 Answering mode Changing 26 Options 25 Setting 25 Auto Dial key 15 Auto Dial numbers...

Page 75: ...9 Using manual paper feeder 39 Counter Display One Touch key 18 67 Counters reading 67 COVER 57 Customizing operations 47 D DARK contrast 14 Delayed transmission Cancelling 43 Delayed TX One Touch key...

Page 76: ...ication setting 26 Fax machine Customizing 47 Installing 19 Moving 4 Setting up 20 Unpacking 19 FAX mode 25 FINE resolution 14 First aid 4 FLASH EARTH NORMAL 52 Function settings Changing 50 Service 5...

Page 77: ...MDY DMY 53 MEM FEEDER SW 49 Memory expansion board 9 Memory transmission 43 Memory Cancelling messages in 37 Power failures and 38 Message confirmation report 36 47 56 57 Message Print From Memory ke...

Page 78: ...wer failures 38 Power outage report 38 57 Power save mode 49 Print density 62 Printing reports 57 Private branch exchange 28 52 Problem checklist 67 Product options 9 PULSE DIAL RATE 52 PULSE DIAL TYP...

Page 79: ...y broadcast 45 Result codes 57 RING RESPONSE 49 R_JAM 57 S Safety 3 Search key 14 35 Searching 35 Select Function key 15 Sender ID 26 48 Settings Changing 50 Service functions 53 Viewing 47 Signal Ton...

Page 80: ...46 Relay broadcast 44 Stopping 36 Transmit Resolution Yes key 14 34 TSI PRINT 53 TSI CSI 14 26 TX MODE DEFAULT 48 Type of Original No key 14 35 U Unique characters 16 Unique key 16 Unpacking 19 Unsoli...

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