Oki MC560 MFP CX2032, Service & Troubleshooting Manual

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Power off/on
Error codes 203,204,
207, 208, 214, FOC,
FFF
F0D: Error(C5900)
FFE: Error(C5900)
An error was detected of
the CU program.
Reinstall the CU board. Is the error
message displayed again? After turn power OFF, check
connections between CU board and
PU board. Then turn power ON
again.
Service call
220:Error False setting of a record
medium detected by a
print statistics. Take off the HDD or replaced? Yes Reset original HDD.
Service call
230:Error
RFID Reader not
Installed RFID read device error
Is the error issued again? Yes
Yes Check the connection of the RFID
R/W board.
Replace the RFID R/W board.
Service call
231:Error
RFID Reader I/F Error An interface error was detected
with the RFID reader device.
01: communication error between
the RFID reader and the engine
PCB.
02: the transceiver circuit error of
the RFID reader.
03: communication error between
the RFID reader and the Tag chip.
04: the RFID Tag detection error
(more than 4 chips). 01: Same as Error 230
02: Replace RFID R/W board.
03: Check the antenna cable
connection.
04: Check to see if the quantity of
RFID Tags is correct.
Service call
250:Error
Secure File Erasing Error An erasing error of an encrypted
file was detected. Did the user
agree to execute HDD ERASE? Notify the user that Disk ERASE
needs to be executed to erase the
encrypted file, so that the HDD is
restored to the
original state as at the time of
purchase. ADMIN MENU HDD
ERASE
Service call
251:Error
Secure Disk Erasing
Error An error was detected during Disk
ERASE. Can the error indication be
reproduced? Yes Turn the power off and on again.
Replace the HDD.
Power off/on
901:Error
902:Error Short or open in belt
thermistor detected. Is belt thermistor cable setting
proper
Does error reoccur?
No
Yes
Connect cable set properly again.
Replace belt thermistor.
Power off/on
903:Error
904:Error Abnormal temperature
detected by belt
thermistor
(high temp or low temp.) Is belt thermistor cable setting
proper
Does error reoccur? No
Yes
Connect cable set properly again.
Replace belt thermistor and leave
aside for 30 min. Then turn power
ON again.
Service call
918:Error Duplex FANO Alarm
Detection FAN error inside the Duplex.
Is the error issued again Yes
Yes Check if Duplex is properly installed.
Check if FAN is properly connected.
Replace the FAN.
Power off/on
923:Error Black Image Drum Lock
Error The black image drum (K-ID) does
not rotate properly.
Is the error message issued again
Yes
Yes
Check K-ID is properly installed.
Replace the K-ID.
Replace the K-ID motor.
Service call
928:Error
Fuser Motor Lock
Error The fuser does not rotate properly.
Is the error message issued again
Yes
Yes
Check fuser unit is properly installed.
Replace the fuser unit.
Replace the fuser motor.