2
English
at 1-856-222-7496 (Spanish only), or by contacting the
service location listed below.
This
Limited Warranty
applies to this printer. However,
the procedure for obtaining service may vary outside the
continental United States. Contact your Oki Data dealer
for such warranty service information.
This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state.
Service and Support
U.S. and Canada
Oki Data is firmly committed to the satisfaction of our
customers. If you have a problem that your customer
documentation cannot solve, contact the listed sources for
service or support.
Sales and Service Dealers
U.S. and Canada
First, always consult the store location where you
purchased your machine.
If this does not resolve the problem, contact Oki Data for
the location of the nearest Authorized Oki Data Service
Dealer.
• Prices and minimum charges may vary.
• Proof of purchase is required for warranty work. Be sure
to retain your purchase documents.
Oki Data Authorized Service Providers
For the most comprehensive, up-to-date listing of Oki
Data authorized Service Centers in the United States
and Canada:
• In the U.S. go to
www.okidata.com
and click
Dealer Locator.
• In Canada and the U.S., call 1-800-654-3282
(1-800-OKI-DATA).
Oki Data Contact Locations
U.S. and Canada
Telephone Support
(Toll Free in the U.S. and Canada)
Automated Attendant
1-800-654-3282 (1-800-OKI-DATA)
For quick answers to commonly–asked questions, the
Automated Attendant is available 24 hours a day, 7 days a
week. The system can provide immediate assistance with:
• Basic operating procedures
• Sales and service referrals
• Parts and consumable referrals
• Product information
Customer Support Professionals
1-800-654-3282 (1-800-OKI-DATA)
Customer Support Professionals are available 24 hours a
day, 7 days a week. Please be sure that you are calling
from a telephone close to your machine so you can
describe your problem accurately.
Our Customer Support Professionals are trained on all
current OKI products. They can answer your questions
regarding:
• Locations of sales and service dealers
• Installation of your machine
• Usage/normal maintenance of your machine
• Error message interpretation/solutions
• Parts and supplies identification
• Consumer relations
Note:
Customer Support Representatives are not trained to
provide assistance with the use of commercial
software packages. Please consult your software
user’s manual for times and availability of their
support.
Regulatory Information
E
NERGY
S
TAR
®
As an E
NERGY
S
TAR
Partner, Oki Data has determined
that this product meets the E
NERGY
S
TAR
guidelines for
energy efficiency.
Year 2000 Compliance
This product is Year 2000 Compliant. It contains
information technology that accurately processes date
and time data between the years 1999 and 2000, and
carries no issue for the September 9, 1999 (9999)
programming concern. This product, when used in
combination with products purchased from other
manufacturers, whose products properly exchange data
and time information, will accurately process the date and
time.
United States
Oki Data Americas, Inc.
2020 Bishops Gate Blvd.
Mt. Laurel, NJ 08054
Phone: 1-800-654-3282
Fax: 1-856-222-5247
Canada
Oki Data Americas, Inc.
2735 Matheson Blvd. East,
Unit 1
Mississauga, Ontario
Canada L4W 4M8
Phone: 1-800-654-3282
Fax: 1-905-238-4421
