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C9600 User’s Guide> 108

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Check Image Drum

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Summary of Contents for C9600n

Page 1: ...USER S GUIDE C9600n C9600dn C9600hdn C9600hdtn C9600 C9000...

Page 2: ...Oki and Microline are registered trademarks of Oki Electric Industry Company Ltd ENERGY STAR is a trademark of the United States Environmental Protection Agency Microsoft MS DOS and Windows are regis...

Page 3: ...C9600 User s Guide 3...

Page 4: ...additional information to supplement the main text CAUTION A caution provides additional information which if ignored may result in equipment malfunction or damage WARNING A warning provides additiona...

Page 5: ...warning and instruction labels on this product are read understood and followed in order to prevent any risk of injury Ensure this and all other documentation is both read carefully and retained for f...

Page 6: ...l for full power rating details Ensure that you have a suitable power supply before connecting the product If in doubt contact your dealer or check with your local power provider Ensure both the produ...

Page 7: ...rip or extension cable should be used to connect to the mains wall outlet Ensure the power cable is routed so as not to be damaged or cause a trip hazard If the cable becomes frayed or damaged replace...

Page 8: ...electric shock do not use the power cable or power strip supplied with this product for any other electrical equipment If you do not connect the power cord or any other cables only as directed in the...

Page 9: ...iquid for example water is allowed to enter this product there is a risk of fire Unplug the mains connector and contact your dealer Do not place containers containing liquid on this product as electri...

Page 10: ...product that are not specified in the User s Guide This may result in electric shock fire and or injury Do not touch the battery if one is fitted to the product There is a risk of explosion if the ba...

Page 11: ...t or injury Take care with toner powder If swallowed induce vomiting and seek medical attention Never attempt to induce vomiting if person is unconscious Take care with toner powder If inhaled move th...

Page 12: ...the following environmental operating conditions Temp 10 to 32 C Humidity 20 to 80 RH The acoustic noise level of this product is 70 dB A or less according to EN ISO 7779 Imported into the EU by OKI E...

Page 13: ...ays and stackers 30 Trays 1 to 5 30 MP tray 30 Face down stacker 31 Face up stacker 31 Duplex unit if installed 31 Tray and stacker examples 32 Loading Trays 1 to 5 32 Using the MP Tray 34 Using the s...

Page 14: ...x Punch unit optional accessory 63 Optional accessories 65 Accessory order information 66 Installing accessories 67 Troubleshooting 68 General 68 Paper jams 68 Paper jams printer 68 Open cover paper j...

Page 15: ...Life 111 Network 112 Paper Size in Tray 114 System 114 Configuration example monochrome pages printed 115 Print Information 116 Print Information example demonstration page 117 Print Secure Job 117 Me...

Page 16: ...t printing of all general purpose documents not requiring colour 1200 x 600 dpi dots per inch print resolution for high quality image production showing the finest detail ProQ2400 multilevel technolog...

Page 17: ...sheets at a time to reduce operator intervention or different paper stocks for letterhead stationery alternative paper sizes or other print media 2nd 3rd Tray 530 sheets each High Capacity Feeder HCF...

Page 18: ...ines for troubleshooting and maintenance to ensure that it performs at its best Additionally information is provided for adding optional accessories as your printing needs evolve This is an electronic...

Page 19: ...Contents on page 13 In the list of bookmarks click on Index to jump to the Index If the bookmarks are not available use the Contents on page 13 Find the term of interest in the alphabetically arranged...

Page 20: ...C9600 User s Guide 20 c Pages from and to 3 for the range of pages you specify by entering their page numbers 3 Click on OK...

Page 21: ...PER OVERVIEW OPENING AND CLOSING THE TOP COVER To open the top cover squeeze the top cover handle 1 to release the catch and raise the cover CAUTION To gain access to the inside of the printer ensure...

Page 22: ...C9600 User s Guide 22 To close the top cover push gently 1 until the cover stops midway and then push harder 2 to close the cover completely Ensure that the cover is securely closed 1 2...

Page 23: ...your printer are identified in the representations below 1 Paper holding arm 2 Top cover face down stacker 3 MP Tray multi purpose tray 4 Tray 1 side cover 5 Paper size label 6 Paper volume indicator...

Page 24: ...C9600 User s Guide 24 10 Face down stacker 11 Power on off switch 12 Face up stacker 12 11 10...

Page 25: ...C9600 User s Guide 25 13 Interface unit 14 Network interface connector 15 Parallel interface connector 16 USB interface connector 17 Power connector 18 Ventilation holes 13 14 15 16 17 18...

Page 26: ...tridge Cyan 20 Image drum cartridge and toner cartridge Magenta 21 Image drum cartridge and toner cartridge Yellow 22 Image drum cartridge and toner cartridge Black 23 Toner cartridge 24 Image drum ca...

Page 27: ...C9600 User s Guide 27 27 Belt unit 28 Drum basket handle 29 Drum basket 30 Duplex unit 31 High Capacity Feeder HCF three trays 27 28 29 30 31...

Page 28: ...will be obtained when using standard weight 75 90g m paper designed for use in copiers and laser printers Suitable types are Arjo Wiggins Colour Solutions 90g m Colour Copy by Neusiedler Use of heavi...

Page 29: ...able relates paper parameters to input trays Tray 1 to Tray 5 numbering from the top and MP Tray and to output areas Face down stacker and Face up stacker TYPE SIZE WEIGHT INPUT OUTPUT Plain paper A3...

Page 30: ...ication or by a menu setting when printing from other applications MP TRAY The multi purpose tray is used for media sizes additional to those of the standard trays heavier media weights and special me...

Page 31: ...printer can hold up to 500 sheets of 80g m standard paper and can handle paper stocks from 64 216g m Pages printed in reading order page 1 first will be sorted in reading order last page on top facin...

Page 32: ...TRAYS 1 TO 5 Tray 1 is used in the following example 1 Pull out the tray 2 Press the paper rear stopper tab 1 and adjust the tab to the required paper size 3 Fan the paper to be loaded then tap the e...

Page 33: ...the paper guide and adjust the guides 3 for a snug fit to the paper To avoid paper jams Do not leave space between the paper and the guides and rear stopper Do not overfill the paper tray Capacity dep...

Page 34: ...C9600 User s Guide 34 5 Gently push the tray back into the printer USING THE MP TRAY 1 Squeeze the handle 1 and open the multi purpose tray 1...

Page 35: ...t the paper support section and swivel out the extension supports 2 3 Adjust the paper guides 3 to the size of the paper being used 4 Fan the paper to be loaded then tap the edges of the stack on a fl...

Page 36: ...per load the paper with pre printed side down and top edge away from the printer The duplex unit must be installed for this function Envelopes should be loaded face up with long edge into the printer...

Page 37: ...stacker 1 on the left side of the printer is closed its normal position paper is ejected to the face down stacker on the top of the printer Face up stacker The face up exit path is used for heavy pape...

Page 38: ...C9600 User s Guide 38 2 Flip out the paper support 2 3 Swivel out the paper support extension 3 2 3...

Page 39: ...for ease of use CONTROLS AND INDICATORS The parts of the control panel are identified and briefly explained below 1 Shutdown Restart button Hold down for more than 2 seconds for a soft shutdown You ca...

Page 40: ...language 5 Up arrow button Enters menu mode and enables upward movement through the displayed list of menu items 6 Down arrow button Enters menu mode and enables downward movement through the displaye...

Page 41: ...the display panel show the printer status The bottom of the display panel normally shows a bar chart of the toner usage MENU FUNCTIONS INFORMATION There are three types of menu functions information U...

Page 42: ...n be selected by pressing the Enter button When the lowest level menu has been selected you can change the setting for that menu by selecting the required highlighted value from a list or by entering...

Page 43: ...es that the printer is ready to print 2 Enter User menu mode by pressing either the Enter button or the Up arrow or Down arrow button and press the latter two repeatedly as required until the desired...

Page 44: ...GETTING STARTED This section provides information to help you get started with using your printer PRINTER LOCATION Check that you have sufficient space for access around your printer 60cm 60cm 20cm 8i...

Page 45: ...C9600 User s Guide 45 above your printer TURNING OFF ON TURNING OFF No hard disk drive installed 1 If a hard disk drive is NOT installed set the printer Power switch to Off 70cm 28in...

Page 46: ...and hold down the Shutdown Restart button 1 on the control panel to start the shutdown process 2 When the LCD display shows that you can either turn off or restart the printer set the printer Power sw...

Page 47: ...r switch to On CHANGING THE DISPLAY LANGUAGE Carry out the following steps to change the language that is displayed on the LCD display 1 Ensure that the LCD panel indicates that the printer is ready t...

Page 48: ...1 Ensure that there is A4 paper in Tray 1 to be used in this operation 2 Ensure that the LCD panel indicates that the printer is ready to print 3 Press the Up arrow or Down arrow buttons repeatedly u...

Page 49: ...not Windows 95 upgraded to Windows 98 or Macintosh This port requires a cable conforming to USB version 2 0 or above The printer may not work if a USB compatible device is connected concurrently with...

Page 50: ...d computer 3 Turn on the printer and then the computer CONNECTING THE USB INTERFACE Do not connect the USB cable at this time You will be instructed when to connect the USB cable when you run the Driv...

Page 51: ...urn on the printer and then the computer If your printer is to be installed as a network printer please refer to the relevant section in the Configuration Guide for further details on how to configure...

Page 52: ...THE DRIVERS CD Insert the Drivers CD into your computer and follow the on screen instructions You are prompted to follow a set of basic steps to configure the display panel language install drivers a...

Page 53: ...C9600 User s Guide 53 OPERATION USING THE PRINTER For full details of how to use the printer and any optional accessories to print jobs efficiently and effectively please refer to the Printing Guide...

Page 54: ...enance item is left by using the appropriate menus For example enter the menu system and follow the path Configuration Supplies Life Cyan Toner The percentage of Cyan Toner remaining is displayed on t...

Page 55: ...k 1 ea CMYK toner 15 000 A4 pages 5 43112702 Image drum Black 30 000 pages avg 42918108 Image drum Cyan 30 000 pages avg 42918107 Image drum Magenta 30 000 pages avg 42918106 Image drum Yellow 30 000...

Page 56: ...cartridge a LED lens cleaner is enclosed with each replacement toner cartridge if printing is showing signs of faded images white stripes or blurred letters You can use a LED lens cleaner or dry soft...

Page 57: ...57 2 With an LED lens cleaner or soft cloth gently wipe each of the four heads 1 Move the cleaner as shown using a clean section of the cleaner with each pass Be careful not to damage the guards 2 3 C...

Page 58: ...58 CLEANING THE PAPER FEED ROLLERS Clean the paper feed rollers if paper jams frequently occur 1 Remove items like a wrist watch or bracelet and follow the correct steps to turn the printer off 2 Open...

Page 59: ...C9600 User s Guide 59 3 Remove Tray 1 completely from the printer 4 Gaining access through the gap left by Tray 1 wipe the 3 paper feed rollers 2 with a soft cloth lightly moistened with water 2...

Page 60: ...C9600 User s Guide 60 5 Replace Tray 1 6 Close Tray 1 side cover...

Page 61: ...C9600 User s Guide 61 7 Turn on the printer CLEANING THE PRINTER CASING 1 Follow the correct steps to turn the printer off...

Page 62: ...C9600 User s Guide 62 2 Wipe the printer surface with a soft cloth moistened sparingly with water or neutral detergent 3 Use a soft dry cloth to dry the printer surface 4 Turn on the printer...

Page 63: ...IONAL ACCESSORY When the LCD panel indicates that the punch chip box is full empty the box as follows 1 Operate the Finisher lever and move the Finisher away from the printer 2 Pull out the punch chip...

Page 64: ...the chips in an appropriate place 4 Refit the punch chip box carefully into the Finisher 5 Check that the punch chip box has been refitted correctly then move the Finisher back into position being ca...

Page 65: ...C9600n and C9600dn only second third paper tray to increase paper input capacity high capacity feeder equivalent to three paper trays C9600n C9600dn and C9600hdn only NOTE 1 Tray configurations are T...

Page 66: ...28 MB 256 MB 512 MB 01163401 01163402 01163403 Hard disk drive 01163601 Second third paper tray 42831303 High capacity feeder HCF 42831503 Wireless LAN card 01163201 Finisher 4 tray 5 tray 01166701 01...

Page 67: ...se instructions carefully After installation print out a Menu Map Configuration document to check that the installation has been successful NOTE The Finisher and Punch unit must be installed by an aut...

Page 68: ...printer The following paragraphs describe actions to take in the event of a paper jam and how to deal with unsatisfactory print results LCD panel messages about paper jams and relevant actions are gi...

Page 69: ...f Tray 2 to Tray 5 if installed can appear in place of the tttttt characters in the LCD panel message In this example Tray 1 is used the procedure being similar for all other trays 1 Squeeze the catch...

Page 70: ...C9600 User s Guide 70 3 Close Tray 1 side cover OPEN COVER PAPER JAM SIDE COVER 1 If the MP Tray is open close it so that the side cover 1 is visible 1...

Page 71: ...C9600 User s Guide 71 2 Pull the release lever 2 and pull open the side cover 3 Carefully remove the jammed paper 2...

Page 72: ...0 User s Guide 72 4 Close the side cover OPEN COVER PAPER JAM TOP COVER 1 Squeeze the top cover handle 1 and open the top cover 1 WARNING Be careful not to touch the fuser unit which is hot after prin...

Page 73: ...any paper on the belt 4 If paper is jammed in the fuser unit push the lock lever 3 in the direction shown to release the unit WARNING Be careful not to touch the fuser unit which may be hot after pri...

Page 74: ...C9600 User s Guide 74 Holding the fuser unit 4 by the handle lift it out of the printer and place it on a flat surface 5 Pull up the jam release levers 5 and remove the jammed paper 4 3 5...

Page 75: ...r s Guide 75 6 Carefully replace the fuser unit into the printer and turn the lock lever 6 in the direction shown to lock the fuser unit 7 If paper is jammed near the paper exit open the face up stack...

Page 76: ...C9600 User s Guide 76 8 Open the side cover paper exit 8 and remove the jammed paper 9 Close the side cover paper exit and then the face up stacker 8...

Page 77: ...C9600 User s Guide 77 10 Return the image drum basket 9 into position and check it is locked 11 Close the top cover and ensure it is latched 9...

Page 78: ...s Guide 78 PAPER JAMS DUPLEX UNIT IF INSTALLED CHECK DUPLEX UNIT PAPER JAM 1 If a Finisher unit is attached to your printer operate the lever 1 of the Inverter unit to separate the Inverter from the...

Page 79: ...C9600 User s Guide 79 2 Operate the duplex cover release button 2 and open the cover 3 Carefully remove any jammed paper then close the cover 2...

Page 80: ...C9600 User s Guide 80 4 Operate the levers 3 and pull out the duplex unit 5 Holding the front top cover by the grip 4 push it gently inwards and raise it 3 3 4...

Page 81: ...C9600 User s Guide 81 6 Remove any jammed paper 7 In similar manner check for and clear any paper jammed under the rear top cover...

Page 82: ...C9600 User s Guide 82 8 Replace the two top covers 9 Push the duplex unit back into position...

Page 83: ...C9600 User s Guide 83 10 If you detached a Finisher unit to gain access to the duplex unit replace the Finisher unit...

Page 84: ...e Help button on the printer control panel to check the number displayed You will need this to be able to clear the paper jam The following paragraphs explain what to do for each of the indicated nume...

Page 85: ...C9600 User s Guide 85 2 Operate the Finisher lever 1 and move the Finisher away from the Inverter 3 Open the Finisher top cover 1...

Page 86: ...C9600 User s Guide 86 4 Carefully remove any jammed paper 5 Close the Finisher top cover 6 Move the Finisher back into position and connect it to the Inverter...

Page 87: ...C9600 User s Guide 87 594 597 598 644 646 PAPER JAM IN FINISHER 1 Operate the Finisher lever 1 and move the Finisher away from the Inverter 2 Open the Finisher front cover 2 1 2...

Page 88: ...C9600 User s Guide 88 3 Continue to turn the lower knob 3 clockwise until any jammed paper is completely ejected 4 Remove the ejected paper 5 Close the Finisher front cover 3...

Page 89: ...C9600 User s Guide 89 6 Open the Finisher right side cover 7 Carefully remove any jammed paper 8 Close the Finisher right side cover...

Page 90: ...00 User s Guide 90 9 Move the Finisher back into position and connect it to the Inverter 590 PAPER JAM IN FINISHER PUNCH UNIT 1 Operate the Finisher lever 1 and move the Finisher away from the Inverte...

Page 91: ...C9600 User s Guide 91 2 Move the tab 2 on the right side of the Finisher to align it with the mark 3 3 Open the Finisher top cover 2 3...

Page 92: ...C9600 User s Guide 92 4 Carefully remove any jammed paper 5 Close the Finisher top cover 6 Move the Finisher back into position and connect it to the Inverter...

Page 93: ...600 User s Guide 93 CHECK INVERTER PAPER JAM 1 Operate the Finisher lever 1 and move the Finisher away from the Inverter 2 Squeeze the recessed handle 2 and open the left side cover of the Inverter 1...

Page 94: ...C9600 User s Guide 94 3 Carefully remove any jammed paper 4 Close the Inverter left side cover 5 Move the Finisher back into position and connect it to the Inverter...

Page 95: ...C9600 User s Guide 95 6 Operate the Inverter lever 3 and separate the Inverter from the printer 7 Open the right side door 4 of the Inverter 3 4...

Page 96: ...C9600 User s Guide 96 8 Remove any jammed paper 9 Close the right side door...

Page 97: ...dia is damp or charged with static electricity Use media that has been stored in appropriate temperature and humidity conditions Your print media is creased or curled Use appropriate media Decurled me...

Page 98: ...l white lines can be seen on the printed page The LED head is dirty Wipe the LED head with a LED lens cleaner or with a soft cloth The toner is low Replace the toner cartridge Foreign materials may be...

Page 99: ...aper is moist or dry Use paper stored in proper temperature and humidity conditions Vertical lines appear The image drum cartridge is damaged Replace the image drum cartridge The toner is low Replace...

Page 100: ...f the letters is smudged The LED head is dirty Wipe the head with LED lens cleaner or with a soft cloth Toner comes off when it is rubbed The thickness and type of the paper are incorrectly set Set th...

Page 101: ...C9600 User s Guide 101 2 Turn the knob in the direction indicated until the coloured indicator appears 3 Remove any paper that awaits stapling in the paper ejection area 4 Pull out the staple unit...

Page 102: ...C9600 User s Guide 102 5 Turn the knob in the direction indicated to move the stapler to the front 6 Grip both sides of the staple cartridge pull it up and remove it 7 Raise the staple cartridge gate...

Page 103: ...C9600 User s Guide 103 8 Remove all staples that are emerging from the staple case 9 Return the staple cartridge gate to its original position 10 Refit the staple cartridge...

Page 104: ...er s Guide 104 11 Ensure that the staple cartridge is securely installed back into the staple unit then push the staple unit fully home 12 Close the Finisher front cover being careful not to trap your...

Page 105: ...30 sheets A4 Paper weight 64 268g m Paper output Face down stacker 500 sheets Face up stacker 250 sheets Interfaces Parallel USB 2 0 10Base T and 100Base TX Duty cycle 150 000 pages month maximum Tone...

Page 106: ...C9600 User s Guide 106 Noise level Operating 54dBA maximum Standby 40dBA maximum Power save 40dBA maximum after 30 mins background level ITEM SPECIFICATION...

Page 107: ...Invalid Data Press ONLINE Button Invalid data has been received by the printer Press the ONLINE button to clear this warning Change Paper in tttttt mmmmmm pppppp Press ONLINE button Please see HELP fo...

Page 108: ...paper jam has been cleared Open tttttt side cover to check for additional paper You can access help details by pressing the HELP button Check Image Drum cccccc Please see HELP for details Check that t...

Page 109: ...r a command that can be executed to display or print a status or setting value Emboldened values followed by an A denote default values associated with locations where A4 is default paper size Embolde...

Page 110: ...age nnnnnn Displays number of monochrome printed pages converted to A4 equivalent Traym nnnnnn Displays total printed pages from Traym where m is in range 1 to 5 MP Tray nnnnnn Displays total printed...

Page 111: ...ellow Black Belt Remaining nnn Displays the remaining life span of the belt unit as a percentage Fuser Remaining nnn Displays the remaining life span of the fuser unit as a percentage xxxx Toner n nK...

Page 112: ...teway Address xxx xxx xxx xxx Displays gateway address MAC Address xx xx xx xx xx xx Displays the network MAC address Network FW Version xx xx Displays the network firmware version Web Remote Version...

Page 113: ...xxx Displays IP address Subnet Mask xxx xxx xxx xxx Displays subnet mask Gateway Address xxx xxx xxx xxx Displays gateway address MAC Address xx xx xx xx xx xx Displays the network MAC address Network...

Page 114: ...Displays detected paper size of Traym MP Tray Similar to values for Traym Displays detected paper size of the MP Tray ITEM VALUE DESCRIPTION Serial Number xxxxxxxxxxxxxxx Displays serial no of the pr...

Page 115: ...ttons repeatedly until Print Page Count is highlighted 5 Press the Enter button to select this Item 6 Press the Up arrow or Down arrow buttons repeatedly until Monochrome Page is highlighted 7 Press t...

Page 116: ...rint Summary Execute Prints summary information about the wireless network Print Information Execute Prints full information about the wireless network Demo Page Demo 1 Execute Prints a demo page File...

Page 117: ...nted 8 After printing the printer returns to ready to print status PRINT SECURE JOB ITEM VALUE DESCRIPTION Enter Password nnnn Enter a password to use secure printing Not Found Use a secure printing j...

Page 118: ...s in range 1 to 5 similar arrangement for all trays Paper Size Tray Size Custom Sets paper in Traym X Dimension 3 9 8 3 A 8 5 L 12 9 inch 100 210 A 216 L 328 mm Sets Custom paper width for Traym Sets...

Page 119: ...detects A3 Nobi A3 Wide and Tabloid Extra sizes as the same Use this setting to tell the printer which of the three sizes is loaded in Traym Legal 14 Paper Legal 14 Legal 13 5 Sets the length of the...

Page 120: ...ope Monarch Envelope DL Envelope Landscape Postcard Double postcard C5 C4 Index Card Sets paper size for MP Tray X Dimension 3 8 3 A 8 5 L 12 9 inch 76 210 A 216 L 328 mm Sets Custom paper width for t...

Page 121: ...t Medium Light Medium Medium Heavy Heavy Ultra Heavy 1 Ultra Heavy 2 Ultra Heavy 3 Sets the media weight for MP Tray Tray Usage Normal Tray Tray selection switching uses this tray as the normal tray W...

Page 122: ...cally clear when a new print job is received Auto Continue ON OFF Sets whether the printer is automatically recovered when Memory Overflow or Tray Request occurs Manual Timeout OFF 30 sec 60 sec If pa...

Page 123: ...e job including any jammed pages once the jam has been cleared OFF Cancels a job including the page currently jammed Error Report ON OFF ON prints an error report during the occurrence of an internal...

Page 124: ...00 0 01 0 08 0 08 0 01in During the flip side printing of duplex printing adjusts the location of the whole printing image 0 25 mm 0 01in interval perpendicular to the direction of paper movement i e...

Page 125: ...ration is highlighted 5 Press the Enter button to select this Item 6 Press the Up arrow or Down arrow buttons repeatedly until Tray1 Config is highlighted 7 Press the Enter button to select this Item...

Page 126: ...ighted 5 Press the Enter button to select this Item 6 Press the Up arrow or Down arrow buttons repeatedly until MP Tray Config is highlighted 7 Press the Enter button to select this Item 8 Press the U...

Page 127: ...ton 40 I indicator light attention 40 ready 40 interface Ethernet 49 51 parallel 49 50 USB 49 50 M maintenance items order details 55 replacing 54 menu Admin Setup 109 Boot Menu 109 Calibration 109 Co...

Page 128: ...C9600 User s Guide 128 T troubleshooting 68 turning off 45 on 47 U unsatisfactory printing 98 user s guide printing 19...

Page 129: ...ration 4 11 22 Shibaura Minato ku Tokyo 108 8551 Japan Tel 81 3 5445 6158 Fax 81 3 5445 6189 http www okidata co jp Oki Data Singapore Pte Ltd 78 Shenton Way 09 01 Singapore 079120 Tel 65 221 3722 Fax...

Page 130: ...Oki Europe Limited Central House Balfour Road Hounslow TW3 1HY United Kingdom Tel 44 0 208 219 2190 Fax 44 0 208 219 2199 www okiprintingsolutions com 07056701 iss 2...

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