C9600 User’s Guide> 100
S
TAPLE
JAMS
– F
INISHER
(
OPTIONAL
ACCESSORY
)
C
HECK
F
INISHER
, S
TAPLE
J
AM
When the display indicates a staple jam has occurred, clear the
jam as follows:
1.
Open the Finisher front cover.
White area of paper
is lightly stained.
Paper contains static.
Use paper stored in proper
temperature and humidity
conditions.
Too thick paper is used.
Use thinner paper.
The toner is low.
Replace the toner cartridge.
Periphery of the
letters is smudged.
The LED head is dirty.
Wipe the head with LED lens
cleaner or with a soft cloth.
Toner comes off
when it is rubbed.
The thickness and type
of the paper are
incorrectly set.
Set the correct value of
[Media Type] and [Media
Weight] in the menu setup
or set one value thicker for
[Media Weight].
Recycled paper is used.
Set one value thicker for
[Media Weight] in the menu
setup.
Glossiness is not
uniform.
The thickness and type
of the paper are
incorrectly set.
Set the correct value of
[Media Type] and [Media
Weight] in the menu setup
or set one value lighter for
[Media Weight].
SYMPTOMS
POSSIBLE CAUSES
STEPS TO TAKE
Summary of Contents for C9600n
Page 1: ...USER S GUIDE C9600n C9600dn C9600hdn C9600hdtn C9600 C9000...
Page 3: ...C9600 User s Guide 3...
Page 24: ...C9600 User s Guide 24 10 Face down stacker 11 Power on off switch 12 Face up stacker 12 11 10...
Page 60: ...C9600 User s Guide 60 5 Replace Tray 1 6 Close Tray 1 side cover...
Page 82: ...C9600 User s Guide 82 8 Replace the two top covers 9 Push the duplex unit back into position...
Page 96: ...C9600 User s Guide 96 8 Remove any jammed paper 9 Close the right side door...