TROUBLESHOOTING > 169
PROBLEM SOLVING
PAPER FEED PROBLEMS
Paper jams are frequent.
>
More than one sheet feeds at a time.
>
Paper curls.
>
Paper feeds at an angle.
PAPER JAM HAS BEEN CLEARED, BUT PRINTER DOES NOT
PRINT.
Possible cause
Remedy
The printer is not
horizontal.
Place the printer on a stable, level surface.
The paper is too thin.
Use the correct type of paper (see Specifications).
The paper is moist or
affected by static.
Store paper within specified temperature and humidity
levels.
The paper is creased or
wrinkled.
The paper is not aligned
correctly.
Adjust tray or manual feed guides.
Paper doesn’t feed.
Correct paper feed selection in the printer driver.
Possible cause
Remedy
The top cover has not
remained open until
all paper jams have
been cleared.
Removing a paper jam is not sufficient:
Raise and
gently lower the top cover, especially if the paper
jam has been removed from behind the front cover.
Summary of Contents for C9300dn
Page 1: ...C9300 C9500 USER S GUIDE WINDOWS 2000 l...
Page 20: ...SETTING UP 20 3 Remove the LED head restrainer from behind the LED heads in the top cover...
Page 22: ...SETTING UP 22 5 Remove the protective sheets from each of the four image drums...
Page 27: ...SETTING UP 27 LOADING PAPER 1 Remove the paper tray from the printer...
Page 159: ...MAINTENANCE 148 5 Remove the protective sheet from the new image drum...
