Valor™ 2000W Series
EN-13
5.3 Troubleshooting
The following table lists common problems and possible causes and remedies.
If the problem persists, contact OHAUS or your authorized dealer.
TABLE 5-1
Symptom
Possible Cause
Remedy
Cannot turn on
No power to scale
Battery discharged
Verify connections and power
source
Poor accuracy
Improper calibration
Unstable environment
Perform calibration
Move scale to suitable location
Cannot calibrate
Unstable environment
Incorrect calibration weight
Move the scale to suitable location
Use correct calibration weight
Err 3.0 Cal
Incorrect calibration weight See table 3-4 for correct weights
Err 8.1
¯LOad¯
Power on zero range
exceeded
Clear pan
Err 8.2 _LOad_
Power on zero under range Install pan
Err 8.3
¯LOad¯
Overload
Load exceeds scale maximum
capacity
Err 8.4 _LOad_
Under load
Reading below min. range - Re-
install pan.
Err 8.5 ¯tare¯
Tare out of range
Tare value exceeds maximum.
Err 9 Data
Internal data error.
Contact an authorized service agent
Err13 mMEmM
Fail to write EEPROM.
Contact an authorized service
agent
Err 53 C.SUmM
Invalid checksum data
Contact an authorized service
agent.
Lo.Bat
Battery is discharged.
Connect the power and charge the
battery
Battery fails to charge fully Battery is defective.
Have battery replaced by OHAUS
authorized service dealer.
5.4 Service Information
If the troubleshooting section does not resolve or describe your problem, contact
your authorized OHAUS service agent.
6. TECHNICAL DATA
The technical data is valid under the following ambient conditions:
Indoor use only
Operating temperature:
-10ºC (14ºF) to 40ºC (104ºF)
Relative humidity: 10% to 90% relative humidity, non-condensing
Altitude: Up to 2000 m
Power: AC Adapter (supplied) - 12 VDC 0.84 A output, internal rechargeable sealed
lead-acid battery
Mains supply voltage fluctuations: up to ±10% of the nominal voltage
Installation Category: II
Pollution Degree: 2
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