1. How much weight can this chair hold?
The maximum weight capacity is 300 lbs. In general, you will feel very
comfortable if you weigh about 260 lbs. But if you feel any discomfort,
please contact us for technical assistance at [email protected].
2. What if my lumbar cannot fit on the backrest closely?
The fitness of the lumbar and backrest varies with different users' heights.
Tucking a cushion between the user's lower back and the chair can improve
fitness if it isn't snug.
3. How to clean the mesh office chairs?
Use a vacuum cleaner weekly to keep the mesh breathing easily. Odinlake
ergonomic chairs can be washed with warm water and mild detergent. Use a
soft brush and be careful when scrubbing or the mesh fiber may break.
Apply cleaning solutions and cover the dirty area with a wet cloth for 30
minutes to remove the stubborn dirt.
4. How to clean the office chair wheels?
Pull off the wheels by hand or detach with a screwdriver when cleaning.
Remove dirt and debris with a spray cleaner. And be sure to dry all
components thoroughly. After finishing cleaning, wheels need to be
polished by greaseless lubricant to keep them operating smoothly.
Rocking spring too
loose
Malfunction
Reason
How to Fix
1
Abnormal noise
Loose or untightened
bolt
Retighten all bolts
2
Loosen the bolts,
adjust component to
correct position and
retighten
3
Seat can not be raised
chair
4
Seat can not be
lowered
person not sitting on
properly
5
Not rocking
6
Uncomfortable rocking
- strong tension
until you find the best
tension that fits your
back to backrest closely
7
Uncomfortable
rocking-weak tension
Adjust spring to the
right until you find the
best tension
The lift valve is closed,
the chair or not sitting
Rocking function is
locked
The lift valve is closed
or person sitting on the
during assembling
Crooked components
Crooked backrest or
armrest
Open the lift valve, do
not sit on the seat
while adjusting
Open the lift valve,
make sure to sit in the
center of the chair
Adjust spring to the left
Pull out the adjustment
lever
Rocking spring too tight,
user's back is not close
to the backrest
09
08
Frequent Questions Answers
Frequent Assembling Malfunction
