Octagon SF 1008 HD, User Manual

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43
Troubleshooting
Problem Solution
Does not display any message
on the front panel.

Check the main power cable and check that it is plugged into a
suitable power outlet.
 Check the STB main power switch ‘ON’ at the rear of the STB.
No Picture

See ‘Does not display any message on the front panel’ above.

To match the STB system with your TV system (PAL/NTSC),
press
V.Format button until a picture is displayed.

Check the video output port is firmly connected to the TV or
VCR.

If you are using the RF output, check that the RF lead is
connected firmly to the STB and TV/VCR.

Check that you have selected the Video Input on your TV.

Press the STB button on the remote to assure you are
controlling the STB and no other device with the remote.

Check the brightness level of the TV.

Check the resolution that your TV supports, and set the proper
resolution with the remote
Resolution button to obtain a
picture.
Poor picture quality
 See
‘No Picture’ above.
 Check the signal level, if this is low then tries adjusting the
alignment of your dish.
No Sound

See ‘No Picture’ above.

Check the volume level of the TV and STB.

Check the Mute status of the TV and STB.
Remote Control does not
operate

Point remote control directly towards the STB.

Check and replace batteries.
No or Bad Signal

Check the LNB ; Replace the LNB if necessary.

Check the cable from the LNB.

Check the position of the dish; realign dish if necessary.

If you are using a DiSEqC 1.0 switch, check that you have
connected and programmed the LNBs to the correct
connections on the switch.

Check the ‘Signal Level’ and the ‘Signal Quality’.