Page 15
6.
Troubleshooting Guide
All repairs which must be done on the machine should be done by authorized agents only. When a repair is required for machi ne or you are unable to
eliminate the failure with the help of the information given below:
Unplug the machine.
Close the water tap.
FAILURE
PROBABLE CAUSE
METHODS OF ELIMINATION
Machine does not
operate.
It is unplugged.
Insert the plug into the socket.
Fuse is defective.
Change fuse.
Start / Pause button has not been
pressed.
Press the start / pause button.
The program knob is in 0 (off)
status.
Bring the program knob on the desired status.
The door is not shut properly.
Shut the door properly. You should hear the
click.
Child lock is active.
See page 9.
Machine does not
receive water.
Water tap is closed.
Open water tap.
The water inlet hose may be bent.
Check the water inlet hose.
The water inlet hose is obstructed.
Clean the filters of water inlet hose.
The water inlet filter is obstructed.
Clean the valve inlet filters.
The door is not shut properly.
Shut the door properly. You should hear the
click.
Machine is not
draining water.
The drain hose is obstructed or
bent.
Check the drain hose.
The pump filter is obstructed.
Clean the pump filter.
The clothes are not placed inside
the machine in a well-balanced
manner.
Spread the clothes inside the machine in an
orderly and well-balanced manner.
Machine is
vibrating.
The feet of machine are not
adjusted.
Adjust the feet.
Transportation screws are not
removed.
Remove transportation screws.
There is a small amount of clothes
in the device.
It does not prevent operation of the machine.
Excessive amount of clothes are
filled in the machine or the clothes
are not placed in a well-balanced
manner.
Do not exceed the recommended quantity of
clothes and spared clothes in the machine in a
well-balanced manner.
