generally straightforward
–
simply install the new software over top of the existing, by running the
msi file and following the usual Windows software install prompts.
The software updates will typically include updates to both the windows software as well as the
device firmware. The updating of the device firmware is an automatic process that occurs when
pressing the ‘deploy’ button.
3.6
MSP firmware updates
From time to time a software release may include an update to the ‘MSP’ firmware. This is a special
section of the device firmware that changes infrequently. In the rare event that an MSP update is
required, the user will be advised during the deploy procedure and will be asked to hold the
‘reset
switch
’. This is a securit
y feature that ensures the MSP
firmware cannot be unintentionally modified. The reset
switch is somewhat hidden - it is located adjacent #3
memory card slot and is activated by inserting a pin through
a small hole in the electronics cover.
When asked to
‘
press
reset’ you
must hold down the reset
switch. Once the switch is held down you can click the OK
button (may require second person!) as per the software
instructions. You will then be asked to release the reset switch. This done, the MSP firmware update
will proceed and complete within a few seconds. If presented with the error message “MSP Erase
failed”, it is likely that the
pressing of the reset button was interrupted
–
please try again.
3.7
Troubleshooting
First port of call when experiencing problems is to check that you are using the most up to date
software. Oftentimes small issues are most easily resolved by updating the software
–
please try this
first. The latest software can be downloaded from here:
www.OceanInstruments.co.nz/downloads/
Problem
: SoundTrap doesn’t appear in device list when plugged into computer
Figure 4 - Location of reset switch
