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Problems and Solutions
Cannot connect to the Wi-Fi Network
a) Common Causes
• Incorrect passphrase / passcode / password for the selected
Network.
• Location of the Radio has a weak Wi-Fi signal – if possible check with
another Wi-Fi connected device in the same location.
• Incorrect Network security encryption – Radio supports WEP, WPA
and WPA 2
Cannot play UPnP Files
• There is no UPnP server connected to the Wi-Fi Network
• The UPnP server is not streaming files over the Wi-Fi Network.
• The server is not correctly configured to allow sharing files over the
network
Internet Radio has interruptions (drop outs)
• Wi-Fi Channel – incorrect region selected Configuration > Network >
Wi-Fi Channels.
• Weak Wi-Fi signal – check the Wi-Fi symbol (top left hand side of
LCD display) for a minimum of two “Bars” - add a Wi-Fi Extender to the
Network if necessary.
• Radio Station has interrupted streaming – check by trying a stations
in the Skytune> Globe Most Popular list.
• The Internet connection does not have sufficient bandwidth
(capacity) to support all the devices connected to the Network when
operating at the same time or is experiencing excessive error rates –
have the Internet connection checked by the ISP (Internet Service
Provider).
Internet Radio cannot play some stations
• The station may not be streaming – not all stations stream for 24
hours a day.
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Summary of Contents for WR-6238CD
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