Oce PP20D, Operation Manual

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Print Quality Problems
3-3
3.2 Print Quality Problems
As the following table shows, there are many possible causes of print
quality problems, such as blank output as. The troubleshooting procedure
for each type of problem is explained below. If you still can not solve the
problem, contact your Kyocera Mita dealer.
Printed Results Corrective Action
All-black printout Contact your Kyocera Mita dealer.
Dropouts, horizontal streaks, stray dots Clean the charger wire.
Open the printer’s top and front covers. Remove the
process unit from the printer and slide the charger knob
back and forth to clean the charger wire.
(See
Chapter 2 )
Black or white vertical streaks Check the operator panel.
When the (toner) indicator flashes, install a new
toner kit. Clean the printer after replacement.
(See
Chapter 2 )
Clean the charger wire.
Open the printer’s top and front covers. Remove the
process unit from the printer and slide the charger knob
back and forth to clean the charger wire.
(See
Chapter 2 )
Check the position of the charger cleaner knob.
Open the printer’s top and front covers. Remove the
process unit from the printer. Make sure the charger
cleaner knob is restored to its home position.
(See
Chapter 2
)
Change the corresponding custom paper type
setting.
When selecting the settings for the custom paper type
under the
Custom Paper Type Settings
, be sure to select
Normal 1
as the corresponding weight in the
KM-NET for
Clients
. (See the KM-NET for Clients Operation
Guide .)
Table 3-2