Oce cm4010 Troubleshooting Manual Download Page 41 | Manualshive

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Summary of Contents for cm4010

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Page 3: ...for Windows XP in Windows environments and Mac OS X v10 3 9 in Macintosh environments The screens may vary depending on the version of the operating system Wherever cmxxxx appears in this manual pleas...

Page 4: ...ktopDocument Manager Installation Guide This Manual explains how to install Desktop Document Manager Desktop Document Manager lets you manage a variety of electronic information such as scanned image...

Page 5: ...following pages Refer to the illustration below and then go to the appropriate illustration 1 to 14 for your situation 1 4 page 4 5 10 page 5 11 14 page 6 REMOVING MISFEEDS Caution The fusing unit is...

Page 6: ...al be sure to attach the cover securely 2 Paper misfeed in the output area 3 Paper misfeed in the fusing unit Rotate knob and remove the misfed paper If the misfed paper is inside the fusing area turn...

Page 7: ...Paper misfeed in tray 1 to tray 4 in the tray Before pulling the tray out open the right cover and check if there is a paper misfeed If you pull the tray out without checking you may tear misfed paper...

Page 8: ...occurred inside the machine Look inside to check 13 Paper misfeed in the large capacity tray While holding the tray release lever carefully slide the large capacity tray away from the main unit until...

Page 9: ...der When the LINE indicator is lit or the DATA indicator is lit or blinking do not switch off the main power switch or unplug the power plug This may damage the hard drive or cause the data being stor...

Page 10: ...ng that tray will not be possible Change the paper type setting to a type that can be used for two sided printing System Settings Paper Tray Settings Tray Settings Are you using a special size or type...

Page 11: ...as photos in a magazine or catalogue Photo Use this mode to copy photos Map This mode is best for copying the light color shading and fine text found on most maps Light original Use this mode for ori...

Page 12: ...7 If you are unable to solve a problem using the solutions in this manual switch off the POWER key and the main power switch Wait at least 10 seconds and then switch on the main power switch and the P...

Page 13: ...ttings Enable EtherTalk Is Connect via set to Ethernet for AppleTalk Mac OS 9 0 9 2 2 Open AppleTalk from the Control Panels and make sure that Ethernet is selected in the Connect via menu Printing is...

Page 14: ...ected on the Main tab of the printer driver If you wish to print in color make sure that the Black and White Print checkbox on the Main tab is not selected Have functions been disabled by the administ...

Page 15: ...Does the image particularly a photo need correction Windows Brightness and contrast can be corrected by performing Color Adjustment on the Color tab of the printer driver These settings can be used f...

Page 16: ...per etc that can only be loaded in a fixed orientation When the image size and paper size are the same but the orientations are different the orientation of the image is automatically rotated to match...

Page 17: ...r list select the job that you wish to delete and delete it In Mac OS 9 0 to 9 2 2 double click the printer icon on the desktop select the print job that you wish to delete and delete it At the machin...

Page 18: ...to delete or edit an individual key but do not know which group key it is stored in 21 You wish to delete or edit a group key but do not know which program key it is stored in 21 If you cannot find th...

Page 19: ...ic document feeder Did you place an original that is folded If a folded original is placed in the automatic document feeder an error will occur and scanning will be canceled when the actual original s...

Page 20: ...B memory mode and 200X100dpi in Internet fax mode If the original does not contain a halftone image such as a photo or illustration scanning at the default resolution will create a practical and usefu...

Page 21: ...r text only originals however for originals that contain illustrations it is best to use the BLACK WHITE START key with the color mode set to Grayscale or set the color mode of the COLOR START key to...

Page 22: ...ed from the Color Mode of the Custom Settings window check the B W Threshold setting A large threshold value makes the image darker and a small threshold value makes the image brighter To adjust the B...

Page 23: ...a function that prevents editing deleting If your administrator has enabled Default Address Setting on the machine or Inbound Routing Settings in the Web pages editing deleting will not be possible C...

Page 24: ...heck Solution Document filing does not take place Did you select document filing settings in the printer driver In print mode enable document filing on the Job Handling tab of the printer driver In co...

Page 25: ...then specify Confidential Note that Protect can be specified for a file in the Quick File folder to prevent it from being easily deleted A file name cannot be stored or changed Does the name include c...

Page 26: ...d when connected to a network Is the IP address of the machine configured If the IP address of the machine is not configured the machine will not be detected Make sure that the IP address is configure...

Page 27: ...s appear USB should be useable If a yellow exclamation point appears next to Universal Serial Bus controllers or the two items do not appear refer to your computer manual or check with the manufacture...

Page 28: ...or software installed using the installer follow the steps below Windows 1 Click the start button and then click Control Panel In Windows 98 Me NT 4 0 2000 click the Start button point to Settings an...

Page 29: ...uality is poor 32 Part of the image is cut off 32 Printing takes place on the wrong side of the paper 32 Problems Related to Peripheral Devices The connected USB device cannot be used 33 The finisher...

Page 30: ...essage appears indicating that the machine is ready Is the POWER SAVE key blinking Auto Power Shut Off mode has activated To return the machine to normal operation press the POWER SAVE key Illustratio...

Page 31: ...MISFEEDS page 3 Is the Output tray center tray or Exit tray unit right tray full When the Output tray center tray or Exit tray unit right tray becomes full a detector activates and stops printing Remo...

Page 32: ...k of paper in the tray is not higher than the indicator line Illustration of the machine E page 36 Are multiple sheets feeding at once Fan the paper well before loading it Are you using paper that is...

Page 33: ...uch paper loaded in the tray Do not load more than the maximum number of sheets The maximum number of sheets varies depending on the paper type setting For more information see SPECIFICATIONS in the S...

Page 34: ...t printing takes place on the reverse side If printing takes place on the wrong side of label sheets or transparency film the toner may not adhere well and a clear image may not be obtained Print qual...

Page 35: ...lace the staple case 4 PERIPHERAL DEVICE in the User s Guide Is a different width of paper mixed in Stapling is not possible when paper of different widths are mixed together To perform mixed size sta...

Page 36: ...ial modes Is a paper size that cannot be punched included in the print job For the paper sizes that can be punched see SPECIFICATIONS in the Safety Guide Is the tray selected in the printer driver set...

Page 37: ...he administrator password Was the administrator password changed from the factory default setting Contact your dealer or nearest Oc Service Department For the factory default administrator password se...

Page 38: ...SYSTEM SETTINGS LOGOUT PRINT READY DATA LINE DATA Main power indicator LINE indicator DATA indicator A Operation panel POWER key POWER SAVE key Bypass tray H G F D Main power switch B Output tray cen...

Page 39: ...nnector The part indicated in the illustration is only to be handled by a service technician J Power plug I Original placement position on the document glass Mark Mark 8 1 2 x 11 or A4 8 1 2 x 14 or B...

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Page 44: ...nk to help protect the environment Printed on 100 post consumer recycled paper The information contained in this manual is subject to change without notice to incorporate improvements made to the prod...

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