19
Problems Related to Scan Results
Problem
Point to check
Solution
The scanned image is
clipped.
Is the original scan size setting smaller
than the actual original size?
Set the scan size to the actual original size.
If you have intentionally set a smaller size than the
actual original size, note carefully the placement
position of the selected scan size when placing the
original. For example, when scanning an 8-1/2" x 11"
(A4) original using a 5-1/2" x 8-1/2" (B5) setting, align
the original using the scale at the left edge to fit the area
you wish to scan into the 5-1/2" x 8-1/2" (B5) scanning
area.
☞
Illustration of the machine (I) (page 37)
The quality of the
scanned image is
poor.
Is the original printed matter such as a
book or magazine?
When the original is printed matter, vertical patterns
(moiré) may occur. Touch the [Image Settings] key and
then the [Exposure] key to open the exposure setting
screen. The [Moiré Reduction] checkbox appears in this
screen. This checkbox can be selected
to reduce
the moiré effect. It may also be possible to reduce the
moiré effect by changing the resolution setting or
shifting the original (or changing its angle) slightly on the
document glass.
When scanning a color or grayscale
original, is the color mode set to "Mono
2"?
Setting the color mode to "Mono 2" replaces the colors
in the original with either black or white. This is suitable
for text-only originals; however, for originals that contain
illustrations, it is best to use the [BLACK & WHITE
START] key (
) with the color mode set to
[Grayscale], or set the color mode of the [COLOR
START] key (
) to [Full Color] or
[Auto]-[Grayscale] and then scan.
Is a destination included that has
[TIFF-S] selected for the format?
When a broadcast transmission is performed that
includes both scan mode destinations and Internet fax
destinations that have [TIFF-S] selected for the format,
the resolution will remain fixed at [200X200dpi] even if a
different resolution setting is selected. If you wish to
send an image scanned at high resolution to scan mode
destinations, send the image in a separate
transmission.
The scanned image is
blank.
Is the original placed face up or face
down correctly?
When using the document glass, the original must be
placed face down. When using the automatic document
feeder, the original must be placed face up.
The scanned image is
upside down or on its
side.
Are Internet fax addresses included in
the transmission?
When both scan mode and Internet fax destinations are
included in a broadcast transmission, the original
transmission orientation of Internet fax takes
precedence, and thus the file may not appear in the
correct orientation when viewed on a computer. In this
event, send the image to the scan mode destinations in
a separate transmission.
The [COLOR START]
key (
) indictor
is not lit.
Are Internet fax or fax destinations
included?
If Internet fax or fax destinations are included in the
destinations, only the [BLACK & WHITE START] key
(
) can be used.
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