Problems
Causes
Solutions
Excessive vibrations
The product is not placed on a flat
surface.
Place the appliance on a flat
surface.
Volume of ingredients is too high.
Reduce the quantity of
ingredients processed.
Leak or overflow from
the lid
Volume of ingredients is too high.
Reduce the quantity of
ingredients processed.
The lid is not correctly positioned.
Place the lid correctly on the
blender jug.
Leak from the bottom
of the blender jug
Deterioration of the watertightness
of the appliance.
Caution : the blades are not
removable.
Contact the consumer service,
see contact information in the
warranty leaflet.
The blades do not
turn easily
Pieces of food too large or too
hard.
Reduce the size or quantity of
ingredients processed.
The blended liquid is too hot and
distorted the silicon gasket.
Contact the consumer service,
see contact information in the
warranty leaflet.
Cooking problem
The food is not cooked enough or
/ The food is overcooked
Use manual function to adapt
time of use and heating
temperature
Food sticks to the bottom
Use manual function to adapt
time of use and heating
temperature. And see cleaning
instructions
I do not have access
to good recipes
The appropriate jar is not used
Verifying that the appropriate jar
is used
The overflow sensor placed in the
hot jar lid is not clean
Clean all the part of the hot jar
lid
If your appliance is still not running properly, please contact the customer
service department for your country.
OBH Nordica LIMITED GUARANTEE
The Guarantee
OBH Nordica guarantees this product against any manufacturing defect in
materials or workmanship during 2 years within Sweden, Norway, Denmark and
Finland, starting from the initial date of purchase or delivery date.
This manufacturer’s commercial guarantee covers all costs related to restoring
the proven defective product so that it conforms to its original specifications,
through the repair or replacement of any defective part and the necessary
labour. At OBH Nordicas choice, a replacement product may be provided
instead of repairing a defective product. OBH Nordicas sole obligation and
your exclusive resolution under this guarantee are limited to such repair or
replacement.
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