SFG SERIES TOP MOUNT FIBREGLASS MEDIA FILTER INSTALLATION AND OPERATION MANUAL
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13. WARRANTY
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure.
Your
Oasis Aquatics SFG Top Mount Fibreglass Media Filter
is covered by a limited
five (5) year
warranty and commences from the date of purchase.
Please refer below for details as follows:
• 5 year limited warranty on
Oasis Aquatics SFG Top Mount Fibreglass Media Filter
unit against
component failure or defects workmanship and materials excluding obvious neglect, misuse,
improper installation or improper maintenance from date of purchase.
• 12 months limited warranty on multiport valve, internal components, including o-rings, gaskets and
gauges unit against defects in workmanship and materials excluding obvious neglect, misuse,
improper installation or improper maintenance from date of purchase.
• 12 months warranty is provided on installation labour completed by
Oasis Aquatics
or Sunlover
Heating staff from date of install.
• Items that are replaced as part of routine maintenance are not covered by this warranty.
This warranty is subject to the conditions and limitations herein after stated and is applicable to workmanship
and materials only.
You must notify
Oasis Aquatics
of the failure of any component of your product within seven (7) days of the
recognised fault.
Oasis Aquatics
will at its option, repair or replace any defective parts. Component failure must be due solely
to a defect in materials or workmanship. The manufacturer will not be held liable for damage caused by, but
not limited to, corrosion, scaling or stress.
This warranty does not apply if failure is due to any abuse, misuse, improper installation or accident
or to any of the following:
•
The customer has not complied with
Oasis Aquatics
terms and conditions of sale
•
The product was used in an application for which it
wasn’t intended
•
The product was altered, modified or repaired by any other person than
Oasis Aquatics
or its
Authorised Service Agents
•
The product has not been installed, maintained or operated in accordance with installation and
operating instructions
•
Environmental influences such as flooding, storm, lighting, fire
•
Running filtration system without water
•
Damage beyond our control
This Warranty is solely for the benefit of the original consumer and with respect to the original installation
only. and is therefore non transferable under any circumstance.
Oasis Aquatics
shall have no liability for incidental or consequential damages. No person is authorized to
make any representation or warranty on behalf of
Oasis Aquatics
other than what is stated here.
If a defect in materials or workmanship occurs within the warranty period
Oasis Aquatics
will, at its discretion
repair or replace product or the defective part of the product free of charge or cause the product or the
defective part to be repaired or replaced by an Authorised
Oasis Aquatics
Service Agent free of charge.
Oasis Aquatics
reserves the right to substitute defective parts or the product with parts or product of similar
quality, grade and performance where an identical part or product is not available. Parts or products may be
replaced by refurbished goods of the same type rather than be repaired.
If the product is bought as a demonstration, refurbished, ex-rental, discontinued or otherwise previously
unboxed unit, the warranty applicable shall be limited to twelve (12) months only.
On Commercial Installations, such as health clubs, swim schools, motels/hotels and hydrotherapy, parts and
in field labour warranty, the warranty period is limited to twelve (12) months only.
