13
Problem
Solution
Alarm Going Off
See alarm and fault codes of temperature controller.
Product is Drying Out
Check the relative humidity in the store.
Water on the Floor
Check the drain trap is free of debris.
Check that the condenser hot gas evaporator for cleanliness.
Excessive Fan Noise
Check that the case is aligned, level and plumb.
Check that nothing is obstructing the blade rotation.
Check that the fan shroud is properly secured.
System is not Operating
Check that the utility power is on.
Check that the MAIN power switch is on.
Check the circuit breaker box for tripped circuits.
Temperature Controller
Has No Illumination
Check connections on power supply contactor board.
Check fuse on power supply contactor board.
Fans Not Working
Check that the power is on.
Check that fans are plugged in at the fan shroud.
Faulty motor.
Case Lights Not Working
Check bulbs for proper installation and connection.
Check for burned out bulbs.
Clean dirt and dust from the bulbs to prevent flickering.
Faulty ballast.
Not Holding Temperature
If a large amount of warm product was added to the case, it will take time for
the temperature to adjust.
The temperature will change during defrost mode but will return to normal.
Check that the case is not in the sun or near a heat or air
-
conditioning vent.
Case may be located too near store
’
s outside doors.
TROUBLESHOOTING
-
GENERAL
