8 LIMITED WARRANTY
7.1 Specifications
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8 LIMITED WARRANTY
This o-synce product is guaranteed to be free from defects in
materials or workmanship for one year in the Countries of America
and Asia and two years in the European Countries and Switzerland
from the date of purchase. Within this period, o-synce will, at its sole
discretion, repair or replace any components that fail in normal use.
Such repairs or replacement will be made at no charge to the
customer for parts or labor, provided that the customer is responsible
for any transportation cost.
This warranty does not cover failures due to abuse, misuse, accident,
or unauthorized alteration or repairs nor does it include batteries. To
obtain warranty service, contact your local o-synce authorized dealer
or call o-synce Product Support in Germany for shipping instructions
and an RMA tracking number. Securely pack the unit and a copy of
the original sales receipt, which is required as the proof of purchase
for warranty repairs. Write the tracking number clearly on the outside
of the package. Send the unit, freight charges prepaid, to any o-synce
warranty service station. Online Auction Purchases: Products sold
through online auctions are not eligible for rebates or other special
offers from o-synce. Online auction confirmations are not accepted for
warranty verification. To obtain warranty service, an original or copy
of the sales receipt from the original retailer is required. O-synce will
not replace missing components from any package purchased
through an online auction.
International Purchases: A separate warranty is provided by
international distributors for units purchased outside Germany. This
warranty is provided by the local in-country distributor and this
distributor provides local service for your unit. Distributor warranties
are only valid in the area of intended distribution.
Date of creation: 2012-06-18
