NUK Eco Control Plus Video, Operating Instructions Manual

Page: 49 / 230

49
Problem Possible cause Solution
Cannot hear sound
or baby cry.
Volume of parent unit is too low. Increase volume of parent unit (chapt.
7.1.2).
Sensitivity of baby unit is too low. Increase sensitivity of baby unit (chapt.
7.1.1).
Parent unit and baby unit are out
of range with each other.
Reduce distance between units (chapt.
3.2.1).
Mains adapters or mains cables
are defective or batteries are
drained.
Replace with original parts. Ask your
retailer (chapt. 8.3).
Parent unit is too
sensitive to room
sounds.
Sensitivity of baby unit is too
high.
Decrease sensitivity of baby unit
(chapt. 7.1.1).
Parent unit cannot
vibrate.
Vibration is switched off. Switch vibration on (chapt. 7.1.1).
Volume of parent unit is not
switched off.
Switch off volume of parent unit (chapt.
7.1.2).
Baby’s voice is not exceeding
sensitivity set on parent unit.
Increase sensitivity of baby unit (chapt.
7.1.1).
Mains adapters or mains cables
are defective or batteries are
drained.
Replace with original parts. Ask your
retailer (chapt. 8.3).
Baby monitor
produces a high-
pitched noise.
Parent unit and baby unit are too
close to each other.
Widen distance between units (chapt.
3.2.1).
Volume of parent unit is too high. Decrease volume of parent unit (chapt.
7.1.2).
Alkaline batteries in
baby unit are
running low
quickly.
Sensitivity of baby unit is too high
which causes baby unit to
transmit more often.
Decrease sensitivity of baby unit
(chapt. 7.1.1) or use mains (chapt.
3.2.1).
Volume level of baby unit is too
high.
Decrease volume of baby unit (chapt.
7.2.1) to save power when playing
lullabies or using talkback.
Rechargeable
battery in parent
unit is running low
quickly.
Volume of the parent unit is set
high which consumes power.
Decrease volume of parent unit (chapt.
7.1.2) or use mains (chapt. 3.1.1).
Battery in parent unit is drained or
damaged.
Replace with original parts. Ask your
retailer (chapt. 8.3).
Talkback is not
working.
Baby unit is switched off.
Press the button to switch it on
(chapt. 1.4).
Lost connection with baby unit. Reduce distance between units (chapt.
3.2.1).
Volume of baby unit is too low. Increase volume of baby unit (chapt.
7.2.1).
Mains adapters or mains cables
are defective or batteries are
drained.
Replace with original parts. Ask your
retailer (chapt. 8.3).