Nu-Vu NVT-3/9, Owner'S Manual

Page: 27 / 32

NVT-3/9 OWNER'S MANUAL NU-VU EQIPEMENT WARRANTY
NU-VU
®
FOOD SERVICE SYSTEMS MENOMINEE MICHIGAN 49858-1029
(906) 863-4401
♦ (800) 338-9886
Sales Fax (906) 863-
5889 ♦ Service Fax (906) 863-6322
page
19
NU-VU
®
EQUIPMENT WARRANTY
NU-VU
®
products are warranted against defects in workmanship and materials from the original date of shipment
only. NU-VU
®
does not warrant against any damage that may occur during shipment or storage of the equipment.
Any claim for such damage must be filed against the carrier or storage company. No other express warranty,
written or oral, applies. No person is authorized to give any other warranty or assume any other liability on behalf
of NU-VU
®
, except by written statement from an officer of NU-VU
®
.
Your NU-VU
®
equipment warranty is limited to the following time periods for the original owner only:
PARTS LABOR
Inside the United States and Canada 24 Months 24 Months
All other areas 24 Months 12 Months
These time limits will apply in all cases unless prior arrangements have been made and agreed to in writing.
The NU-VU
®
equipment warranty is composed of the following:
PARTS:
This limited warranty covers certain electrical, electronic and mechanical parts for the time periods shown above
with the exception of those items detailed under Warranty Limitations. Customers who maintain an open account
may purchase against their account. MasterCard, Visa and American Express credit cards are also accepted.
The return of defective parts is required. An RGA # is require for parts being returned. The return of a defective
part or component must be made prior to the issuance of a credit on an open account. If a part that is returned tests
satisfactory in the NU-VU
®
factory or at an authorized NU-VU
®
dealer or service agency, NU-VU
®
may withhold
issuing credit. Replacement parts will be warranted for a period of ninety (90) days provided they are installed and
used in a manner authorized by NU-VU
®
.
LABOR:
We require that you call our NU-VU
®
Service Department at (800) 338-9886 for service authorization BEFORE
any service is performed if you wish to claim a labor expense under this warranty. We may be able to solve your
problem over the telephone, or we will schedule a warranty service call by a reliable service agency in your area.
This warranty covers the replacement and installation of parts and components which are included under PARTS
for the time period listed above. This coverage is limited to the normal mileage allowance for a maximum travel
radius of up to fifty (50) miles, and the normal labor rate times the allowable hours for performing the work as set
forth in the following listing:
STANDARD TIME ALLOWANCES FOR WARRANTY REPLACEMENTS
Change performed Change time Test time Total time
Oven Heating Element 1 hr. ½ hr. 1½ hr.
Oven Motor 1 hr. ½ hr. 1½ hr.
Programmable Controller ½ hr. ½ hr. 1 hr.
Control Sensor ½ hr. ½ hr. 1 hr.
Proofer Heating Element ½ hr. ½ hr. 1 hr.
Contactor ½ hr. 5 min. ½ hr.
Proofer Motor ½ hr. 5 min. ½ hr.