NRG Product Manual
LOGR-S Data Logger
NRG_LOGR-S_Manual
Rev. 1.0
[email protected] | Page 6
5 November 2021
Getting Help
NRG Systems offers a variety of support options to help you get the most from your NRG product. If you
have questions about your NRG product, first look in the product documentation on the NRG website
(
https://www.nrgsystems.com/products/solar-data-loggers/detail/logr-s-data-logger/
If you cannot find the answer, contact your salesperson or NRG Systems Technical Support for assistance
using the information below. Customer support is available 8:30 AM to 5:00 PM ET, Monday through
Friday.
Telephone: +1 802-482-2255 ext. 3
Fax: +1 802-482-2272
Email:
When you call or email, please have the appropriate product documentation and the following
information:
•
Customer name
•
Who purchased equipment
•
Item number or description
•
Serial number(s)
•
When equipment was purchased
•
Where equipment is installed including terrain and climatic conditions
•
Description of the problem with some detail
•
What events took place leading up to the problem
•
What you have tried while attempting to solve the problem
You may be asked to provide data files or logs to help us investigate an issue. All information and data
provided are kept strictly confidential.
NRG Systems maintains an extensive website which includes an in-depth customer support area. If you
need assistance at times other than our regular business hours, we suggest visiting our website,
All instruments, sensors, software, and towers manufactured by NRG Systems are designed to be
reliable and easy-to-use. We welcome your comments and appreciate your help in making our products
the best available.
Summary of Contents for LOGR-S
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