novocure Optune NovoTTF 200A, User Manual

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38
Device Troubleshooting
Problem Possible Causes Actions to be Taken
When powering the
device on none of the
lights come on 1. Device not connected to
Power source
2. If battery –battery depleted
3. If power supply –not
properly plugged into the wall
4. Device malfunction
5. Power source malfunction
1. If on battery – check battery
fuel gauge to verify it is not
depleted. If it is – replace with a
charged battery or the power
supply.
2. Verify both the device and the
power source are properly
connected and re-try.
3. Evaluate the integrity of all
connectors nothing should
appear to be damaged or broken
in any way.
4. If device cannot be powered
on by both the battery or the
power supply or if anything
appears to be damaged, please
reach out to your device support
specialist.
When powering on
the device a
continuous
notification signal
sounds and all lights
remain on
indefinitely. Device
does not complete
the self-test
1. Device is too hot
2. Device malfunction
3. Power Source Malfunction Power the device off completely
using the main switch.
1. Verify the device is not hot to
the touch.
2. Connect the device to a
different power source and try
powering back up.
3. If device cannot be powered
on by both the battery or the
power supply or if anything
appears to be damaged, please
reach out to your device support
specialist.