Novell IMANAGER 2.7.3, Administration Manual

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96 Novell iManager 2.7.3 Administration Guide
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8.16 Sometimes Refresh Button Does Not
Function
Sometimes the Refresh button in various pages does not function when you click it.
Work around:
1. Log out from iManager.
2. Clear the browser’s cache.
Š
For Internet Explorer,
1. Click Tools > Internet Options . The Internet Options dialog box is displayed.
2. Under the General tab, under Browsing history , click Delete.
Š
For Mozilla,
1. Click Tools > Clear Private Data... . The Clear Private Data dialog box is displayed.
2. Select Cache and click Clear Private Data Now .
3. Log in to iManager.
8.17 iManager Plug-in Installation Hangs or Plug-
ins Are Not Properly Installed
When you install iManager plug-ins, sometimes either the installation hangs or the plug-ins are not
properly installed.
Work around
For iManager Standalone:
1. Log out from iManager.
2. Clear the browser’s cache.
Š
For Internet Explorer, do the following:
1. Click Tools > Internet Options . The Internet Options dialog box is displayed.
2. Under the General tab, under Browsing history , click Delete.
Š For Mozilla, do the following:
1. Click Tools > Clear Private Data... . The Clear Private Data dialog box is displayed.
2. Select Cache and click Clear Private Data Now .
3. Log in to iManager.
4. Re-install the plug-ins.
For iManager workstation:
Š For Windows:
1. Exit iManager.
2. Browse for
C:\Users\<username>\AppData\<Profile>\Mozilla\eclipse\Cache
(the path varies depending on the configuration and OS).