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Novell Data Synchronizer Mobility Pack Installation Guide

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2.2.4  Checking the Status of the Connectors

The Mobility Pack Installation program starts the GroupWise Connector and the Mobility 
Connector for you. Use Synchronizer Web Admin to check connector status.

1

In a Web browser, display Synchronizer Web Admin:

https://

data_synchronizer_server

:8120

where 

data_synchronizer_server

 is the IP address or DNS hostname of the server where 

you installed the Mobility Pack.

2

Log in as the Synchronizer administrator that you set up during installation.
If the installation proceeded normally, the GroupWise Connector and the Mobility Connector 
should be running.

3

(Conditional) If one or both connectors are not yet running: 

3a

Start the GroupWise Connector first.

3b

Start the Mobility Connector second.

3c

(Conditional) If you encounter problems starting the connectors, see 

Appendix A, 

“Mobility Pack Troubleshooting,” on page 35

2.2.5  Managing Initial Device Synchronization

IMPORTANT: 

If users’ LDAP usernames are not the same as their GroupWise user IDs, you must 

update their application names in Synchronizer Web Admin before initial device synchronization 
can succeed. For instructions, see “

Changing a User’s Application Name

” in “

Managing 

Connectors

” in the 

Novell Data Synchronizer Administration Guide

.

Initial device synchronization provides the following synchronization of GroupWise items:

Š

Contacts from all personal address books, including the Frequent Contacts address book. You 
can change this personal address book selection setting after installation in Synchronizer Web 
Admin, as described in “

Customizing a User’s Synchronization Settings

” in “

Managing 

Connectors

” in the 

Novell Data Synchronizer Administration Guide

.

Š

Calendar items (appointments, tasks, notes) from the last two weeks and all future items.

Summary of Contents for DATA SYNCHRONIZER - 07-2010

Page 1: ...ell www novell com novdocx en 16 April 2010 AUTHORIZED DOCUMENTATION Novell Data Synchronizer Mobility Pack Installation Guide Data Synchronizer Mobility Pack Public Beta July 14 2010 Installation Gui...

Page 2: ...he trade laws of other countries You agree to comply with all export control regulations and to obtain any required licenses or classification to export re export or import deliverables You agree not...

Page 3: ...Trademarks For Novell trademarks see the Novell Trademark and Service Mark list http www novell com company legal trademarks tmlist html Third Party Materials All third party trademarks are the prope...

Page 4: ...4 Novell Data Synchronizer Mobility Pack Installation Guide novdocx en 16 April 2010...

Page 5: ...1 4 Gathering GroupWise System Information 19 2 1 5 Gathering Mobile Device Information 21 2 1 6 Planning the Data Synchronizer Database 23 2 1 7 Establishing Data Synchronizer System Security 23 2 2...

Page 6: ...6 Novell Data Synchronizer Mobility Pack Installation Guide novdocx en 16 April 2010...

Page 7: ...r documentation included with this product Please use the User Comment feature at the bottom of each page of the online documentation or go to Novell Documentation Feedback http www novell com documen...

Page 8: ...8 Novell Data Synchronizer Mobility Pack Installation Guide novdocx en 16 April 2010...

Page 9: ...Mobility Connector This configuration is the next generation of mobile device support for GroupWise users Many popular device operating systems are supported including Android Apple Maemo Palm Symbia...

Page 10: ...ee the Quick Start http www novell com documentation datasync_connectors1 for each connector Configuration Engine The Synchronizer Configuration Engine datasync configengine is a service that provides...

Page 11: ...ts Initially existing items are synchronized between applications Which items are initially synchronized varies from connector to connector As time passes the following events can affect existing item...

Page 12: ...ffices Having a Synchronizer server associated with each organizational segment would help balance the synchronization load across all users of the application Quality of Service Certain segments of y...

Page 13: ...test Support Pack PostgreSQL If PostgreSQL is not already installed on the Synchronizer server the Mobility Pack Installation program installs it for you 1 2 2 Directory Service Requirement Lightweigh...

Page 14: ...14 Novell Data Synchronizer Mobility Pack Installation Guide novdocx en 16 April 2010...

Page 15: ...thering Mobile Device Information on page 21 Section 2 1 6 Planning the Data Synchronizer Database on page 23 Section 2 1 7 Establishing Data Synchronizer System Security on page 23 2 1 1 Planning You...

Page 16: ...red there At least Read rights are required You can use the admin LDAP user or an admin equivalent user You need to provide the username along with its context in your LDAP directory tree in the follo...

Page 17: ...your Synchronizer system DATA SYNCHRONIZER MOBILITY PACK INSTALLATION SUMMARY SHEET Under LDAP Containers specify a container object and its context in the LDAP directory tree where User objects are...

Page 18: ...he Mobility Pack Installation program does not allow for Ctrl click to select multiple users It is much easier to add multiple users to an LDAP group than it is to select them individually in the Mobi...

Page 19: ...act lookup beyond the contacts that are downloaded to users devices from personal address books Before you install the Mobility Pack you must use ConsoleOne to configure the GroupWise Connector as a G...

Page 20: ...of whether the POA is configured for a secure SSL SOAP connection The Mobility Pack Installation program and the GroupWise Connector need to know whether or not the connection is secure because they u...

Page 21: ...h has trusted application status 2 1 5 Gathering Mobile Device Information The Mobility Connector needs certain configuration information about the mobile devices that it synchronizes GroupWise data w...

Page 22: ...a synchronization problem when in reality all they need to do is wait a while for all of their data to arrive To prevent users from experiencing partial synchronizations of GroupWise data you can blo...

Page 23: ...u can Add connectors to your Synchronizer system Add users to connectors Start stop and configure connectors Reconfigure the connection to your LDAP server Reconfigure the Sync Engine To protect your...

Page 24: ...2 2 7 Uninstalling the Mobility Pack on page 29 2 2 1 Performing Pre Installation Tasks 1 Make sure that the Linux server where you plan to install the Data Synchronizer Mobility Pack meets the system...

Page 25: ...quisites continue with Running the Data Synchronizer Mobility Pack Installation Program 2 2 2 Running the Data Synchronizer Mobility Pack Installation Program 1 Download the Novell Data Synchronizer M...

Page 26: ...ide the information that the Mobility Pack Installation program prompts you for clicking Next to move from page to page LDAP Server Settings LDAP Server IP Address or Hostname LDAP Port Secure LDAP Ad...

Page 27: ...lity Pack Installation program creates the following directories and files opt novell datasync etc datasync etc init d datasync usr sbin rcdatasync var lib datasync var log datasync var run datasync 2...

Page 28: ...or second 3c Conditional If you encounter problems starting the connectors see Appendix A Mobility Pack Troubleshooting on page 35 2 2 5 Managing Initial Device Synchronization IMPORTANT If users LDAP...

Page 29: ...nfigure their mobile devices to connect to your Synchronizer system For information about general device configuration initial device synchronization and ongoing synchronization see the Mobility Conne...

Page 30: ...drops the Synchronizer and Mobility Connector PostgreSQL databases and deletes the following directories and files from the Synchronizer server opt novell datasync etc datasync etc init d datasync var...

Page 31: ...mmon to all connectors and are covered in Managing Connectors in the Novell Data Synchronizer Administration Guide Managing User Profiles Managing Users Managing Groups Auditing User Synchronization A...

Page 32: ...ustomizing the Mobility Connector Adding Users to the Mobility Connector Blocking Unblocking Incoming Devices Controlling Maximum Attachment Size Binding to a Specific IP Address Changing the Address...

Page 33: ...rator DN LDAP administrator password See LDAP Server Credentials on page 16 LDAP Containers Users Groups See LDAP User and Group Containers on page 16 Synchronizer Web Admin Web Admin login DN Web Adm...

Page 34: ...ecure LDAP port No Default port 80 See Mobile Device Port on page 21 and Server Certificate on page 22 Block Incoming Devices See Incoming Devices on page 22 GroupWise Address Book User See GroupWise...

Page 35: ...gh the firewall is allowed on port 636 for a secure LDAP connection or port 389 for a non secure LDAP connection Possible Cause The LDAP server is not functioning correctly Action Reboot the LDAP serv...

Page 36: ...cx en 16 April 2010 The Synchronizer services do not start Possible Cause PostgreSQL is not running on the Synchronizer server Action Check the status of PostgreSQL on the Synchronizer server and star...

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