Chapter 4 RELAY7 Troubleshooting
RELAY7 User Manual v3
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< READY NONE ""
For information about the commands and logs used in this procedure, refer to the
Commands and Logs Reference Manual
.
4.3 Factory Reset the Radio Module
If the radio cannot be recovered by a power cycle, it is possible to restore the radio to its factory
settings. Note that the radio will need to be re-programmed to match the settings of the base sta-
tion.
1. Start the
SATELSTATUS
log to monitor the radio status.
LOG SATELSTATUS ONCHANGED
2. Use the
SATELCONTROL
command to factory reset the radio.
SATELCONTROL FRESET
3. Wait for the
state
in the
SATELSTATUS
log to change to BUSY and then READY.
<SATELSTATUS COM1 0 73.0 FINESTEERING 2009 317587.963 02000000 aaba
32768
< BUSY NONE ""
<SATELSTATUS COM1 0 80.0 FINESTEERING 2009 317598.053 02000000 aaba
32768
< READY NONE ""
4. Configure the radio to match the settings of the base station. See
For information about the commands and logs used in this procedure, refer to the
Commands and Logs Reference Manual
.
4.4 SATELSTATUS Log Reports TIMEOUT
The
SATELSTATUS
log reports
TIMEOUT
when the radio module in the RELAY7 does not
respond to the commands that are sent to it.
Use the procedures in
above to attempt to resolve the issue. If those two procedures do not work, use
the following recovery process:
1. Ensure all cables are connected properly.
2. Issue the
FRESET
command to set the SMART7 to a known state.
The
FRESET
command will erase all user settings. You should know your con-
figuration (by requesting the
RXCONFIG
log) and be able to reconfigure the
receiver before you send the
FRESET
command.
3. Check the LED on the back of the RELAY7. If the radio module is operating, the LED should
display solid green or a blinking green pattern.
4. Reconfigure the SMART7 as described in
