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Novatel Merlin for GPRS G201, User Manual, Page: 3 / 54

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Table of Contents

Getting Started ........................................................................1

The PC Card ...............................................................................................................1
The SIM Card Slot ......................................................................................................2
The Antenna ...............................................................................................................2
Using the SIM Card ....................................................................................................2
Inserting the SIM Card ................................................................................................3
Removing the SIM Card .............................................................................................3
Inserting the Modem into Your Computer ...................................................................4
Removing the Modem from Your Computer ...............................................................4

Installing the Modem Software ..............................................5

Configuring the Modem ..........................................................9

Single Pre-defined Connection Profile ........................................................................9
Multiple Pre-defined Connection Profiles..................................................................10
User Defined Connection Profile ..............................................................................10
Creating a GPRS Connection Profile........................................................................11
Creating a GSM Connection Profile..........................................................................14

Using the Modem Manager ..................................................17

Launching the Modem Manager......................................................................................17

Entering Your Account PIN .............................................................................................18

Entering a PUK................................................................................................................20

Connecting to the Network ..............................................................................................21

Using Multiple Connection Profiles..................................................................................22

Disconnecting from the Network .....................................................................................23

Quitting the Modem Manager..........................................................................................24

Creating a New Connection Profile .................................................................................24

Editing a Connection Profile ............................................................................................25

Deleting a Connection Profile..........................................................................................26

Setting a Connection Profile as Default...........................................................................27

Viewing a Connection Profile’s Properties ......................................................................27

Using the Automatic Network Search Feature28

Using the Manual Network Search Feature28

Viewing the Network Connection History29

Keeping the Modem Manager Always Visible30

Summary of Contents for Merlin for GPRS G201

Page 1: ...Merlin for GPRS User s Manual Revision 2 For Windows 98 98SE 2000 ME and XP ...

Page 2: ...The information contained in this document is subject to change without notice and should not be construed as a commitment by Novatel Wireless Technologies Ltd unless such commitment is expressly given in a covering document Novatel Wireless Technologies Ltd makes no warranties either expressed or implied regarding this document its merchantability or its fitness for any particular purpose Microso...

Page 3: ...Connection Profile 10 Creating a GPRS Connection Profile 11 Creating a GSM Connection Profile 14 Using the Modem Manager 17 Launching the Modem Manager 17 Entering Your Account PIN 18 Entering a PUK 20 Connecting to the Network 21 Using Multiple Connection Profiles 22 Disconnecting from the Network 23 Quitting the Modem Manager 24 Creating a New Connection Profile 24 Editing a Connection Profile 2...

Page 4: ...Novatel Wireless Web Support 33 Modem Manager Reference 35 Modem Manager Main Window 35 System Tray Icons 36 Connection Manager Window 37 Detailed Status Report Window 37 Modem Properties Window 39 About GPRS Modem Manager Window 40 GPRS Connection Profile Properties Window 41 GSM Connection Profile Properties Window 43 The Options Window 44 The Add Connection Wizard 44 Glossary 45 Technical Suppo...

Page 5: ... and The SIM card slot Figure 1 shows a top view of the modem and indicates the location of the general components Figure 1 Modem Components The PC Card The PC Card shown in Figure 1 contains the modem s circuitry When this card is inserted into your computer s PC Card slot the portion of the card containing the SIM card slot and the antenna will remain outside the slot To prevent damage you shoul...

Page 6: ...na up and out of the way when you insert the modem into your computer s PC Card slot Fold the antenna against the back of the modem for storage as shown in Figure 2 once you have removed it from your computer Figure 2 Storing the Antenna Using the SIM Card In order to use your Merlin for GPRS modem you must have a GSM GPRS network account Your network account information is stored on the SIM card ...

Page 7: ...nserting the SIM Card The SIM card is inserted into the SIM Card Slot as shown in Figure 4 Figure 4 Inserting the SIM Card Verify that the SIM card contact point is facing upward and that the orientation notch is located to the left of the modem An illustration of this procedure is stamped on the bottom of the modem See Figure 5 Removing the SIM Card Remove the SIM card using the SIM Card Removal ...

Page 8: ...osite of the SIM card slot Removing the Modem from Your Computer To remove the Merlin for GPRS modem first click the PC Card tray icon located in the bottom right corner of your desktop to stop the modem A message will appear instructing you that it is now safe to remove your modem Press the PC Card slot eject button and remove the modem from the PC Card slot Note Make certain you use a blunt thin...

Page 9: ...PRS Modem Manager software onto your computer This chapter will guide you through the installation procedure To install the Modem Manager 1 Insert the Installation CD into the CD drive of your computer The Installation program will automatically launch and display the Welcome window shown in Figure 6 Figure 6 Welcome window Note Do not insert the modem into your computer until the software install...

Page 10: ...indow will be displayed shown in Figure 7 Figure 7 License Agreement window 3 Read the License Agreement and click I have read and agree to the above terms if you are satisfied with the conditions of the agreement 4 Click Next to continue The Destination Folder window will be displayed as shown in Figure 8 Figure 8 Destination Folder ...

Page 11: ...ager placed on your desktop select Place a shortcut on the desktop 6 Click Next to continue The Installing window will be displayed shown in Figure 9 The Modem Manager program will be installed in the folder indicated previously Figure 9 Installing window Once the Modem Manager has been successfully installed the Installation Complete window will be displayed shown in Figure 10 Figure 10 Installat...

Page 12: ...odem to connect to the network Use the Modem Manager software to configure and control your modem To access the Modem Manager software double click the Modem Manager desktop icon if you requested the shortcut be placed on your desktop or select Start Programs Novatel Wireless Merlin GPRS GPRS Modem Manager Note Depending on the operating system you are using you may be prompted to restart your com...

Page 13: ... path The configuration paths are Single pre defined connection profile Multiple pre defined connection profile and User defined connection profile Single Pre defined Connection Profile If your service provider has configured their network so that all clients will use a single point of access a network connection profile will have been previously installed In this instance once you install the Mod...

Page 14: ...twork See Figure 12 Figure 12 Connection Selection window Highlight the specified connection profile and click Connect User Defined Connection Profile In order to register and connect to your service provider s GPRS or GSM network you must first create a network connection profile Once you have completed the installation procedure launch the Modem Manager by double clicking on the desktop icon if ...

Page 15: ...Connection Wizard allows you to create either a GSM or GPRS network connection profile Your service provider will indicate which network type to use when creating the connection profile If your service provider uses a GPRS network type see the section below If your service provider uses a GSM network type see Creating a GSM Connection Profile on page 14 Creating a GPRS Connection Profile To create...

Page 16: ...of your connection profile in the Connection Name text field any name of your choice 4 Click Next to continue The Connection Type dialog box will be displayed shown in Figure 17 Figure 17 Connection Type dialog box 5 Select the GPRS radio button as indicated by your service provider 6 Click Next to continue The GPRS Protocol dialog box will be displayed shown in Figure 18 Figure 18 GPRS Protocol d...

Page 17: ...ure 19 Enter User Information dialog box 10 If your service provider requires you to enter a user name and password select A user name and password are required by my carrier and enter the user information obtained from your service provider into the appropriate fields If your service provider does not require a user name or password leave all fields empty 11 Click Next to continue The Default Con...

Page 18: ...n Manager window 2 Click Add The Add Connection Wizard will launch and display the Connection Name dialog box shown in Figure 22 Figure 22 Connection Name dialog box 3 Type the name of your connection profile in the Connection Name text field any name of your choice Note If you chose Create Connection Now from the Setup window shown in Figure 14 the Add Connection Wizard will automatically launch ...

Page 19: ...onnection Type dialog box 5 Select GSM Data radio button as indicated by your service provider 6 Click Next to continue The GSM Protocol dialog box will be displayed as shown in Figure 24 Figure 24 GSM Protocol dialog box 7 Type your User Name Password and Phone Number these items are obtained from your service provider into the appropriate fields ...

Page 20: ...be displayed shown in Figure 25 Figure 25 Default Connection dialog box 9 Select Yes to make the new network connection profile your default connection or No to leave the existing default connection profile settings 10 Click Finish to add the new network connection profile to the Connection Profile list pane ...

Page 21: ...ter s PC Card slot See Getting Started on page 1 for further instruction on this procedure 12 Launch the Modem Manager application by double clicking the Modem Manager icon if you requested an icon be placed on your desktop or by selecting Start Programs Novatel Wireless Merlin GPRS GPRS Modem Manager The Modem Manager main window will open shown in Figure 26 and attempt to initalize and connect w...

Page 22: ...splay the name of your service provider shown in Figure 27 Figure 27 Successful Registration Entering Your Account PIN If your service provider requires you to enter a PIN Personal Identification Number before you can use your network account the Modem Manager will display the Enter PIN dialog box shown in Figure 28 before registering to the network Figure 28 Enter PIN dialog box Note If the Modem...

Page 23: ... incorrect PIN an error message will be displayed Click OK to close the error message verify you have the correct PIN and carefully reenter it in the Enter PIN dialog box If you enter a PIN three times incorrectly your SIM card will be blocked shown in Figure 30 and you must obtain a PUK PIN Unblocking Key from your service provider See Entering a PUK on page 20 for more information Figure 30 Erro...

Page 24: ...ox Your service provider will give you the PUK and a new PIN Carefully enter these values into their respective fields and click OK to save the values Once the values have been accepted the SIM card will no longer be blocked and the PIN will be changed The Modem Manager will now be able to access your network account information Note If you enter a PUK incorrectly three times the SIM card will aga...

Page 25: ...ge Connected If you have not specified a connection profile as your default setting the Modem Manager requires you to select the desired profile from the Connection Selection window shown in Figure 33 Figure 33 Connection Selection window For more information on connecting to the network using an alternate connection profile see Using Multiple Connection Profiles on page 22 Note The Modem Manager ...

Page 26: ...s selected by default shown in Figure 34 Figure 34 Autoconnect check box Using Multiple Connection Profiles To use an alternate connection profile without changing your default settings to connect to the network select Connect from the Modem menu The Connection Selection window will appear shown in Figure 35 Figure 35 Connection Selection window Highlight the desired profile and click Connect The ...

Page 27: ...eb browsers and from the Modem Manager main window click Disconnect See Figure 36 Figure 36 Disconnect button Alternately you can select Disconnect from the Modem menu shown in Figure 37 Figure 37 Disconnect command To disconnect from the network and close the Modem Manager application click the located in the top right corner of the Modem Manager main window ...

Page 28: ...f you have arranged to have more than one network account you need to create a new connection profile Your service provider will provide you with all of the necessary information such as APN Access Point Name DNS addresses Connection type and a user name and password if necessary Once you have obtained the necessary information you can begin creating a new connection profile If your service provid...

Page 29: ...operties window will be displayed depending on the network type of the connection profile 4 Move to the desired fields and edit the values use the tabs in the GPRS Properties window to navigate to the desired fields 5 Click OK to save the changes and close the Properties window Note Do not change your connection profile properties unless requested to do so by your service provider Changing your ne...

Page 30: ...nection dialog box will appear shown in Figure 41 Figure 41 Delete Connection dialog box 4 Click Yes to delete the connection profile The specified connection profile will be removed form the Connection Profile list pane Note When you delete a connection profile all network account information is erased Your modem will be unable to connect to the specified network without access to this informatio...

Page 31: ...anager window 2 Highlight the desired connection profile from the Connection Profile list pane 3 Click Set as Default The specified connection profile will now be used as your default setting Viewing a Connection Profile s Properties To view a connection profile s properties 1 Select Connection Manager from the Tools menu The Connection Manager window will be displayed shown in Figure 43 Figure 43...

Page 32: ...he Roaming window will be displayed shown in Figure 44 Figure 44 Roaming window 3 Select the Automatic network selection radio button see the figure above 4 Click OK to accept the new setting and close the window Using the Manual Network Search Feature A manual network search will allow you to specify which network your modem connects to when roaming To use this feature 1 Select Properties from th...

Page 33: ...ect the desired network from the drop down list box and click OK to save the settings The modem will now connect with the specified network when directed Viewing the Network Connection History The modem s connection history can be useful for diagnosing problems you may be experiencing with your modem or network connection To view the modem s network connection history select Detailed Status Report...

Page 34: ...dem Manager window will remain on top of all other windows Hiding the Modem Manager Window To hide the Modem Manager window select Hide Window from the Window menu See Figure 48 Figure 48 Hide Window command The Modem Manager window will be minimized to the system tray icon Note Click Always on Top a second time to disable this command The black check mark located next to the menu command will dis...

Page 35: ...and the window to its full view Figure 49 represents the expanded view of the Modem Manager main window Click the Collapse Expand button to shrink the Modem Manager window Figure 49 Expanded View The collapsed view of the Modem Manager window is displayed in Figure 50 Click the Collapse Expand button a second time to expand the Modem Manager to its full view Figure 50 Collapsed View ...

Page 36: ...tatus Report window Figure 51 Text Messages field In order to view your message you must shut down the Modem Manager application and open your third party SMS client Accessing the Modem Manager Online Help To access the Modem Manager online help select GPRS Modem Manager Help from the Help menu as shown in Figure 52 Figure 52 Modem Manager Help command Alternately you can access context sensitive ...

Page 37: ...ger 33 Manual Revision 2 Accessing Novatel Wireless Web Support To access Novatel Wireless web support select www novatelwireless com from the Help menu as shown in Figure 53 Figure 53 Novatel Wireless Web Support command ...

Page 38: ...34 Using the Modem Manager Manual Revision 2 This Page Intentionally Left Blank ...

Page 39: ...to or disconnect from the network Default Connection Field This field displays the name of the connection profile you have designated as the default connection setting Available Service Field This field displays the type of network you are currently using Carrier Field This field displays the name of the carrier currently provid ing your service Signal Strength Field This field displays the modem ...

Page 40: ...ork If the Modem Manager window is not visible double click on the tray icon to open it Alternately you can control the operation of the Modem Manager by right clicking on the tray icon and selecting an action from the pop up menu shown in Figure 56 Figure 56 Pop Up menu Item Description Current Status Bar This bar displays the current status of the modem and the network connection The Current Sta...

Page 41: ... the Tools menu Figure 57 Connection Manager window Detailed Status Report Window The Detailed Status Report window contains information that is useful when troubleshooting any problems you may be experiencing with your modem or network connection To view this window select Detailed Status Report from the Tools menu The Detailed Status Report window consists of the General and History tabs The Gen...

Page 42: ... the default connection setting Available Service Field This field displays the type of network you are currently using GPRS or GSM Carrier Field This field displays the name of the carrier currently provid ing your service The name displayed in this field may change depending on your geographical location and your service provider s roaming agreements Signal Strength Field This field displays the...

Page 43: ...tabs To view this window select Properties from the Modem menu The General tab shown in Figure 60 is displayed by default and contains detailed information regarding your modem s type and manufacturer This information is helpful for customer support in diagnosing problems you may be experiencing with your modem Figure 60 General tab ...

Page 44: ...re 61 Roaming tab About GPRS Modem Manager Window Select About Modem Manager from the Help menu to see the About GPRS Modem Manager window shown in Figure 62 Figure 62 About Modem Manager window This window contains information about the Modem Manager application including The software version The release date and The copyright information ...

Page 45: ...nection Manager window The GPRS connection profile Properties window consists of the General Address and User Info tabs The General tab shown in Figure 64 is displayed by default and contains the name of the connection profile as well as the APN Access Point Name Figure 64 GPRS Properties General tab Note Do not change your connection profile properties unless requested to do so by your service pr...

Page 46: ...PRS Properties Address tab The User Info tab shown in Figure 66 contains the connection profile s User name and Password fields Your service provider will inform you if a user name and password are required to use their network If these values are not necessary leave the fields blank Figure 66 GPRS Properties User Info tab Note If you did not enter the DNS Addresses or the User Name and Password i...

Page 47: ...dow The GSM Properties window will open shown in Figure 68 This window contains the connection profile s Connection name User name Password and Phone number fields obtained from your service provider Click OK to save any changes you have made and to close the Properties window Figure 68 GSM Data Properties window Note Do not change your connection profile properties unless requested to do so by yo...

Page 48: ...t type of network to use and provide any additional mandatory information When creating a GPRS connection profile you are required to enter the connection profile s Connection Name APN access point name and the Primary and Secondary DNS Domain Name Server Addresses You must also specify the connection type as GPRS and define whether the connection profile will be used as your default setting You m...

Page 49: ...io and is expressed as a negative number e g 60dBm The valid range for your Merlin for GPRS is 113 dBm to 51 dBm Values closer to zero indicate a better reception The value 51 dBm indicates a better reception than 113dBm Default Network Connection Profile The default network connection profile is the connection profile chosen by the user that the Modem Manager will use to connect to the network Th...

Page 50: ...ation Equipment Identity Internet Protocol IP Internet Protocol works in conjunction with Transmission Control Protocol TCP TCP IP are part of a group of protocols that provide communication across interconnected networks TCP IP is the protocol used on the Internet The TCP protocol first establishes a connection between two systems to send and receive data and then breaks and sequentially marks th...

Page 51: ...ion protocol which allows a device such as a wireless IP modem to connect to a network or the Internet Primary Domain Name System To retrieve the translated IP addresses the modem will try to connect to the server with the primary DNS address If the modem cannot connect to this address it will try to connect using the secondary DNS address Registration To send and receive data across a given netwo...

Page 52: ...ent across the network during a session SIM Card Contact Points These are the small gold or aluminum coloured contacts visible on one side of the SIM card Type II PC Card A Type II PC Card is identical to the Type I PC Card in all ways except that it is thicker than the Type I card The Type II PC Card is in general use now Wireless IP Network A wireless network e g GPRS that uses Internet Protocol...

Page 53: ...ool to the touch when you remove it from your computer REGULATORY NOTICES Federal Communications Commission Radio Frequency Interference Statement This equipment has been certified to comply within the limits of a class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in residential situations This equipme...

Page 54: ...50 Technical Support Manual Revision 2 ...

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