Receiving and Unpacking
Carefully unpack all components and compare to packing list. Notify NovaLynx
Corporation immediately concerning any discrepancy. Inspect equipment to detect any
damage that may have occurred during shipment. In the event of damage, any claim for
loss must be filed immediately with the carrier by the consignee. Damages to equipment
sent via Parcel Post or UPS require the consignee to contact NovaLynx Corporation for
instructions.
Returns
If equipment is to be returned to the factory for any reason, call NovaLynx between 8:00
A.M. and 4:00 P.M. Pacific Time and request a Return Authorization Number (RA#).
Include with the returned equipment, a description of the problem and the name, address,
and daytime phone number of the sender. Carefully pack the equipment to prevent
damage or additional damage in the return shipment. Call NovaLynx for packing
instructions in the case of delicate or sensitive items. If packing facilities are not available
take the equipment to the nearest Parcel Post, UPS, or freight service and obtain
assistance with the packaging. Write the RA# on the outside of the box.
Warranty
NovaLynx Corporation warrants that its products are free from defects in material and
workmanship under normal use and service for a period of one year from the date of
shipment from the factory. NovaLynx Corporation's obligations under this warranty are
limited to, at NovaLynx's option: (i) replacing; or (ii) repairing; any product determined to
be defective. In no case shall NovaLynx Corporation's liability exceed product's original
purchase price. This warranty does not apply to any equipment that has been repaired or
altered, except by NovaLynx Corporation, or that has been subjected to misuse,
negligence, or accident. It is expressly agreed that this warranty will be in lieu of all
warranties of fitness and in lieu of the warranty of merchantability.
Address
NovaLynx Corporation
4055 Grass Valley Highway, Suite 102
Auburn, CA 95602
(530) 823-7185
FAX (530) 823-8997
Copyright © 1997 by NovaLynx Corporation
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