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NORTH49 BRANDS SYNERGY STEP 2020, Manual, Page: 2 / 21

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NORTH49 BRANDS SYNERGY STEP 2020 Manual Download Page 2

CONGRATULATIONS!

Congratulations on the purchase of your new SYNERGY STEP, and welcome to 
the ever-growing electric bike family! You are now part of a worldwide community 
of riders seeking adventure and excitement on two wheels. We sincerely thank you 
for helping support our dream of bringing affordable and one-of-a-kind e-bikes to 
the world — for any rider, any situation, and any journey. Whether its a trip up the 
mountain, across the beach or down the coast, let us help you get there in style. 

Please read this manual from beginning to end prior to taking your new 

SYNERGY STEP for a ride. Our safety warnings are especially key!

Happy riding!

 2

Summary of Contents for SYNERGY STEP 2020

Page 1: ...VINTAGE IRON CYCLES NORTH49 BRANDS 2020 SYNERGY STEP MANUAL Please read this manual in full prior to operating your new bike ORIGINAL INSTRUCTIONS 1 ...

Page 2: ...wheels We sincerely thank you for helping support our dream of bringing affordable and one of a kind e bikes to the world for any rider any situation and any journey Whether its a trip up the mountain across the beach or down the coast let us help you get there in style Please read this manual from beginning to end prior to taking your new SYNERGY STEP for a ride Our safety warnings are especially...

Page 3: ...ister these numbers with your insurance company and your local police station in the event of theft or loss Hold onto your sales receipt invoice for further proof of ownership Owner s name_________________________________________________________________ Frame number_________________________________________________________________ Color_______________________________________________________________...

Page 4: ...ox Assembling Your SYNERGY STEP for the First Time How to Adjust the Frame Folding Lever The Computer Display Folding your SYNERGY STEP Unfolding your SYNERGY STEP SYNERGY STEP Specifications Battery Charging Throttle Usage Setting Up SYNERGY STEP for Your Perfect Fit Brakes Gears and Pedal Assist Maintenance Product Replacement General Tips Warranty 4 ...

Page 5: ...nug without any movement Please ensure all bolts including the front rear wheels saddle bolt and brake rotors are properly tightened Certain components must be tightened to exact specifications using a torque wrench for safety assurance Fixed front wheel axle nut 28 32Nm Fixed rear wheel axle nut 30 35Nm Handlebar bolts 6 8Nm Handlebar stem bolt 13 15Nm Bar end bolts 4 5Nm Saddle bolt 22Nm Test yo...

Page 6: ...her dispose of it properly or send it back to us or your local bike shop to ensure that it is properly recycled Warning Do NOT take apart OR repair parts by yourself Please send our service team an email at service n49brands com or give us a call for assistance INSIDE THE SYNERGY STEP BOX 6 Before opening the packaging please check to see if the box has been compromised in any way that could impac...

Page 7: ...laced in the middle of the brake calliper 4 Screw the nuts back onto both sides and very securely tighten the wheel using an 15mm crescent wrench Using a torque wrench tighten to 28 32Nn Be sure to also tighten the fixed rear wheel axle nut to 30 35Nm If something appears to be wrongly assembled even if you have followed the instructions please contact us before riding your SYNERGY STEP IMPORTANT ...

Page 8: ...ver is snug and there is no movement 3 For safety assurance tighten the handlebar bolts using a torque wrench to 6 8Nm handlebar stem bolt to 13 15Nm and end bolts to 4 5Nm IMPORTANT Make sure the handlebar fits tightly into the handlebar rotation quick release and that the handlebar height quick release and handlebar stem locking mechanism are securely fastened Failure to do so could result in lo...

Page 9: ...t force it Take it back out and try again until it goes in smoothly In addition make sure the pedals are tightly attached to each crank arm Failure to tightly attach the pedals could result in the pedals becoming loose while riding A loose or detached pedal can cause you to lose control of your SYNERGY STEP fall and lead to a serious injury 9 Each pedal has an L sticker or R sticker to indicate le...

Page 10: ...ses this handle to open it Once opened locate the very small black pin that protrudes upwards It is close to the round silver battery release button Now that you ve located the pin close the frame folding lever by pushing it back against the frame Grab a small 3mm size allen key and stick it into the tiny hole on the underside of the small black pin Turn it clockwise You ll know it is the correct ...

Page 11: ...repeat until you get there If you find the lever will no longer close easily tighten the screw with one quarter clockwise turns until it s perfect How to Operate the Display Turn on display press the on off button on the top left corner of the black remote box Power assist levels push and on the left side of the remote box to increase decrease Adjust settings Click on M Toggle between settings usi...

Page 12: ...he quick release so the seat post stays in place Push the pedals inwards to fold them Pull the pedals back into riding position You will hear a click when they are securely in place Pull up the handlebar stem safety locking mechanism located on the handlebar stem to unfold it back to its riding position Push the safety button on the metal folding handle on the frame and pull the handle to unfold t...

Page 13: ...cm 30 7 H Front suspension Lightweight forged alloy Responsive adjustable spring tension 60mm travel Mechanical lock out 1 5 kg Rear suspension 125L x 750 LBS Pre adjusted with 24 2 mm travel USB port 5V output Rims 20 x 4 0 36 hole F 36 hole R black Front hub 135mm 20 36 hole Rear hub 185mm 20 36 hole Tires 20 x 4 0 all terrain or street profile Crankset 170mm alloy crank arms 53 tooth chainring B...

Page 14: ...ing the key two clicks from the unlocked position you have full use of your bike s electronic components When the key is in the on position turn the motor and LCD screen on and off by pushing the power button on the display IMPORTANT When parking a SYNERGY STEP we recommend you lock your battery by setting it on locked position and removing the key Removing the Battery 14 Inserting the Battery 1 E...

Page 15: ...arger first into the battery then directly into the electrical socket For further charging instructions please refer to enclosed spec sheet inside your charge s box NOTE For both charging methods make sure the charger light turns green when plugged into socket then red when plugged into battery Once light returns to green your battery is fully charged You can then unplug the charger CHARGE TIME FO...

Page 16: ...E FOR THROTTLE USAGE Once the SYNERGY STEP is powered ON and in any level of pedal assist higher than 0 when the rider twists the throttle the SYNERGY STEP will move forward Do NOT power ON until you are ready to go Squeezing the right rear hand brake or releasing the throttle will automatically cut the power to the motor When walking with the SYNERGY STEP you can turn it to walk assist by pressin...

Page 17: ...located under the saddle at the top of the seat post You can use one of the allen keys provided Once loosened move the saddle to its ideal position When the desired position is set firmly tighten the bolt to 22Nm for safety assurance Try to manually move the saddle up down as well as forward rearward to be sure it is firmly secured Handlebar Height To adjust height of handlebar to match your comfo...

Page 18: ...el Be sure to avoid abrupt or strong braking as it can cause you to fall off the bike 18 Gears All SYNERGY STEP s come equipped with 7 gears To change gears simply click the shifter one click per gear change the higher the gear the higher the resistance Change gears to match your peddling comfort level Be sure to pedal when shifting gears to ensure a smooth gear change In addition when climbing st...

Page 19: ...cific cause to determine what needs to be done 19 Squeaking Brakes The rotor needs to be thoroughly cleaned with a rag dipped in rubbing alcohol to remove any oil or residue Pads need to be filed down usually glazed over from debris on the road To remove the pads and pad holder unscrew the pinch bolt Gently push out the pads and holder from above either with a finger or an allen key Once out of th...

Page 20: ... of cracks scratches or change of colouring in highly stressed areas indicate that the life of the component has been reached and it should be replaced Failure to repair or replace worn components could reduce your ability to control your SYNERGY STEP and could cause serious injury 20 GENERAL TIPS While our SYNERGY STEP bikes are splash proof their electrical components should not be submerged in ...

Page 21: ...bring your bike to your nearest electric bike dealer for warranty determination and assistance This warranty does NOT cover any damages or defects resulting from failure to follow instructions in the owner s manual acts of god accident misuse neglect abuse commercial use modification or improper assembly This warranty does NOT cover normal wear and tear of the SYNERGY STEP bike or its components f...

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