Getting started
Standard 2.0
12
Nortel Networks Symposium Agent
Note:
Sybase was chosen as the database in order to match other Symposium products
such as Symposium Call Center Server and Symposium WebResponse Server.
Symposium Agent Server supports Sybase Adaptive Server 12. Symposium
Agent Server can use an existing customer Sybase installation if it is version 11.5.
Versions of Sybase earlier than 11.5 are not supported.
Technical support
Introduction
If you experience technical difficulties, ensure that you have downloaded the
latest Service Updates, Performance Enhancement Packages (PEPs) and addenda
for Symposium Agent. You can download Service Updates and PEPs from
http://sulaco.europe.nortel.com:8080/mpl/index.cfm
and download the latest
installation or documentation addendum from www.nortel-sccs.com.
Nortel Networks personnel use pcAnywhere as a remote support tool. If you
require remote support from Nortel Networks, it is recommend that you install
pcAnywhere.
For a customized installation/configuration of Symposium Agent, contact your
Nortel Networks representative.
Summary of Contents for Symposium Agent
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