Nortel HomeOffice II, User Manual

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Line Card Configuration Guide 141
July 1999 Maintenance
ERASE REMOTE (E R)
Introduction
Use the ERASE REMOTE or E R command to permanently remove information
(remote sites or individual agents) from HLC channels.
To remove information from an HLC channel
1 If you are not already logged in, log in to the MMI.
See “LOGIN (L)” on page 91.
2 At the command prompt, type ERASE REMOTE or E R and press Enter.
Result: The MMI’s prompt for the channel and optional agent number of
the remote telephone number that you want to remove from the HLC is
similar to the following figure:
3 Remove information from an HLC channel according to the following table.
IF erasing THEN
an entire channel type the number of the channel to be erased
Example:
6
and press Enter.
Result: A message similar to the following appears:
Channel 6: Remote Number erased
a single agent type the following information:
■
the number of the agent’s channel
■
the number of the agent.
Example:
6 1
and press Enter.
Result: A message similar to the following appears:
Channel 6: Agent 1, Remote Number
erased
Thu, 05-27-1999 7:58:05
HLC::>e r
Enter <Channel> [Agent]