Nortel BSG12aw Installation Manual Download

Page: 9 / 66

New in this release

Installation

Rack-mount shelf

You can mount the BSG8ew/12ew/aw/tw unit into a standard 19-inch equipment rack. For more
information see

“Rack-mount shelf kit” on page 20

and

“Installing the BSG8ew/12ew/aw/tw in an

equipment rack” on page 41

Wall-mount bracket

You can mount a BSG8ew into a wall-mount bracket. The BSG12ew/aw/tw cannot be mounted on
the wall. For more information, see

“Wall-mount bracket kit” on page 21

and

“Installing the

BSG8ew on a wall” on page 37

Checking for software upgrades

Nortel frequently updates the BSG software. Therefore, a standard part of any installation is to ensure your
system has the latest version of the software. For information about checking for and installing software
upgrades, see

Administration

(NN47928-600).

Summary of Contents for BSG12aw

Page 1: ...BSG8ew and BSG12ew aw tw 1 0 Business Services Gateway Document Status Standard Document Number NN47928 302 Document Version 02 01 Date May 2008 Installation ...

Page 2: ...resented without express or implied warranty Users must take full responsibility for their applications of any products specified in this document The information in this document is proprietary to Nortel Networks Trademarks Nortel the Nortel logo and the Globemark are trademarks of Nortel Networks Microsoft MS MS DOS Windows and Windows NT are trademarks of Microsoft Corporation All other tradema...

Page 3: ... FXO ports 8 FXS ports 8 WAN interfaces 8 Console port 8 WiFi access point 8 Desktop mount 8 Rack mount shelf 9 Wall mount bracket 9 Checking for software upgrades 9 Hardware overview 11 Product structure 11 Components 11 Field replaceable units 12 Product description 14 Hardware 20 Rack mount shelf kit 20 Wall mount bracket kit 21 Single power supply holder 22 Power supply 22 23 LED functionality...

Page 4: ...45 System verification 51 System verification navigation 51 Prerequisites for system verification 51 Power supply replacement 53 Power supply replacement navigation 53 Prerequisites to power supply replacement 53 ADSL WAN module replacement 55 ADSL WAN module replacement navigation 55 Prerequisites to ADSL WAN module replacement 55 Replacing the ADSL WAN module 56 Verifying the ADSL WAN module sta...

Page 5: ...of new software and documentation for Nortel equipment open and manage technical support cases Getting Help over the phone from a Nortel Solutions Center If you don t find the information you require on the Nortel Technical Support Web site and have a Nortel support contract you can also get help over the phone from a Nortel Solutions Center In North America call 1 800 4NORTEL 1 800 466 7835 Outsi...

Page 6: ...47928 302 Getting Help through a Nortel distributor or reseller If you purchased a service contract for your Nortel product from a distributor or authorized reseller contact the technical support staff for that distributor or reseller ...

Page 7: ...ck mount shelf on page 9 Wall mount bracket on page 9 Checking for software upgrades on page 9 LEDs The LEDs indicate the status of the power system and the ports For more information see LED functionality on page 25 Power source The BSG8ew is powered by a 60 W 12 V DC power adapter with a power supply cord The BSG12ew aw tw is powered by a 132 W 48 V DC rear faceplate connected using a 4 pin DIN ...

Page 8: ... such as single line telephones fax machines and modems For more information see FXS and FXO ports LEDs on page 28 WAN interfaces The BSG8ew and BSG12ew use a FE WAN interface The BSG12tw uses a T1 E1 WAN interface The BSG12aw uses a ADSL ADSL2 WAN interface For more information see WAN port LEDs on page 29 Console port The console port is used for debugging purposes For more information see Conne...

Page 9: ... can mount a BSG8ew into a wall mount bracket The BSG12ew aw tw cannot be mounted on the wall For more information see Wall mount bracket kit on page 21 and Installing the BSG8ew on a wall on page 37 Checking for software upgrades Nortel frequently updates the BSG software Therefore a standard part of any installation is to ensure your system has the latest version of the software For information ...

Page 10: ...10 New in this release NN47928 302 NN47928 302 ...

Page 11: ... tw provide a high level security set of data features for direct connectivity to an Internet Service Provider ISP The BSG8ew and BSG12ew aw tw support Line rate forwarding Layer 2 ethernet switching Stateful firewall Multi scope Dynamic Host Configuration Protocol DHCP server Network Address Translation NAT Virtual Private Network VPN application Integrated 802 11 b g WiFi Access point providing ...

Page 12: ...llowing model specific components BSG12ew unit with factory installed WAN module filler plate cover and rear WiFi module BSG12aw unit with factory installed ADSL ADSL2 WAN module and rear WiFi module BSG12tw unit with factory installed WAN module filler plate cover and rear WiFi module Field replaceable units The BSG8ew has the following field replaceable units FRU BSG8 power supply 1 x Power Adap...

Page 13: ...ew 13 Installation 1 x Console Cable assembly FRU two antennas The BSG12tw has the following FRUs BSG12ew aw tw power supply country specific power cords 1 x WiFi module FRU 1 x Console Cable assembly FRU two antennas ...

Page 14: ...d connectors page 14 BSG8ew ports and connectors For BSG12tw ports and connectors see BSG12tw ports and connectors on page 15 FXS ports analog phones Emergency port for 911 support FXO port analog line FE WAN port FE LAN ports GigE LAN port Reset button Power connector Retention clip System LED Power LED LEDs diagram ...

Page 15: ...Hardware overview 15 Installation BSG12tw ports and connectors T1 E1WAN interface FXS ports FXO port Console port Link Act LEDs FE LAN ports PoE LEDs ...

Page 16: ...s eleven FE LAN ports For this unit the twelfth port is used as the FE WAN interface For BSG12ew ports and connectors see BSG12ew ports and connectors on page 16 BSG12ew ports and connectors FE LAN ports Console FXO port FXS ports FE WAN PoE LEDs Link Act LEDs ...

Page 17: ...ew 17 Installation For BSG12aw ports and connectors see BSG12aw ports and connectors on page 17 BSG12aw ports and connectors FE LAN ports Console port FXO port FXS ports Link Act and PoE LEDs ADSL ADSL2 WAN interface ...

Page 18: ...ccess The reset asserted for less than 5 seconds activates a general digital board reset without affecting system parameters stored in FLASH memory The reset asserted for more than 5 seconds activates a total system revert to factory default parameters In this scenario all provision and configured data in persistent memory FLASH is lost and factory defaults values are restored If one of the sub sy...

Page 19: ...he BSG12aw has an ADSL ADSL2 WAN interface The BSG12tw has two T1 E1 WAN interfaces If the BSG8ew 12ew aw tw loses the primary WAN connection Ethernet DSL the or T1 E1 all calls from the analog FXS phone or any of the Session Initiation Protocol SIP phones associated with the SIP server via WAN connection can be routed to the FXO line if configured in the backup dial plan If an existing non emerge...

Page 20: ...or a second BSG8ew 12ew aw tw beside the original unit The rack mount shelf has slots molded into its surface to which you attach the BSG8ew 12ew aw tw By attaching the BSG8ew 12ew aw tw to these slots you can prevent someone from accidently knocking them off the rack mount shelf If you install additional units you can install a second unit on the shelf beside the first unit You can install anothe...

Page 21: ...ntains a BSG8ew specific door antenna adapter and power supply holder You attach the wall mount bracket to the wall and then you install the unit in the wall mount bracket If your system includes additional units BCM50 BES50 or BSG8ew you need a wall mount bracket for each unit Each wall mount bracket includes a cable management tray to store and organize the cables connected to the BSG8ew To posi...

Page 22: ...r supply with a power supply cord The IEC320 C13 AC connector is available for all supported regions You must have one power supply for each unit in your system For more information see BSG12ew aw tw power supply package on page 23 BSG8ew power supply package Only the BSG12ew aw tw provides Power over Ethernet PoE functionality The BSG12ew aw tw is powered by a 132 watt switching power adapter The...

Page 23: ...Hardware overview 23 Installation BSG12ew aw tw power supply package 48 V DCS type connector Power supply cable NA shown Power supply cord To wall outlet ...

Page 24: ...24 Hardware overview NN47928 302 NN47928 302 ...

Page 25: ...er LED and a system LED For more information about the LEDs see BSG8ew power and system LEDs on page 25 and the following tables BSG8ew power and system LEDs Power LED System LED Description Solid green Solid green All BSG services are functioning and the system is ready for normal operation Solid green Slow flashing green The system is initializing not ready for service Solid green Fast flashing ...

Page 26: ...w LAN port LED The following table shows the status of link activity for the BSG8ew GigE port 8 LED Link Act LED Status Description Green On The WAN LAN port is Link Up at 100 Mb s Green Flashing The WAN LAN port is sending or receiving data Green Off The WAN LAN port is not operating Amber On The WAN LAN port is Link Up at 10 Mb s Amber Flashing The WAN LAN port is sending or receiving data Amber...

Page 27: ...oE is enabled For more information see BSG12ew aw tw link activity LEDs on page 27 BSG12ew aw tw POE LEDs on page 28 and the following table BSG12ew aw tw link activity LEDs Link Act LED Status Description Green On The WAN LAN port is Link Up at 100 Mb s Green Flashing The WAN LAN port is sending or receiving data Green Off The WAN LAN port is not operating Amber On The WAN LAN port is Link Up at ...

Page 28: ...BSG8ew 12ew aw tw units have an LED for each analog telephony port For more information about the LEDs see BSG8ew FXS and FXO port LEDs on page 29 BSG12ew aw tw FXS and FXO port LEDs on page 29 and the following table LED colour Status Solid green Link Up No PoE Flashing green Link active No PoE Solid amber Link up PoE active Flashing amber Link active PoE active PoE LEDs ...

Page 29: ...s for the WAN port For more information about the LEDs see BSG8ew FE WAN interface LEDs on page 30 BSG12ew aw tw WAN interface LEDs on page 31 and the following tables LED Status Description Green Solid green Off hook Green Flashing Call ID generation and ringing Green Off On hook FXO port LED FXS port LEDs No FXS port LEDs No FXO port ...

Page 30: ...30 LED functionality NN47928 302 NN47928 302 BSG8ew FE WAN interface LEDs 10 Link Activity status 100 Link Activity status ...

Page 31: ...ating at 10 Mb s Amber Flashing The WAN port is sending or receiving data Amber Off The WAN port is not operating I O Port Mode LED Description 12 10 100 Ethernet ports Bi color LED Solid green Link is available but not active PoE is not active Flashing green Link is available and active PoE is not active Solid amber Link is available but not active PoE is active Flashing amber Link is available a...

Page 32: ...ine is not synchronized with the BSG Blink amber The E1 T1 is remote loopback Modem RJ11 rear No LEDs System LED1 Bi color LED Solid green All BSG8ew 12ew aw tw services are functioning and the system is ready for normal operation Solid amber All BSG8ew 12ew aw tw services are not functioning and the system is not ready for normal operation I O Port Mode LED Description ...

Page 33: ...g relative humidity structurally strong and with enough space to support the BSG8ew 12ew aw tw units a minimum of 46 cm 18 in from the floor of sufficient height from the floor to prevent water damage Power must be supplied from a non switched unobstructed outlet within 1 5 m 5 ft of the BSG8ew 12ew aw tw The supplied power must be a dedicated 110 V to 120 V AC nominal or 220 V to 240 V AC nominal...

Page 34: ... use an extension cord between the power supply and the power bar or between the power bar and the electrical outlet You cannot install the BSG unit behind another router If you install the BSG behind another router it may not operate properly with SIP traffic You must meet the following parameters for an analog telephony devices analog loop maximum DC loop resistance of 208 Ω maximum cable length...

Page 35: ...llation options Similar units such as BCM50 BES50 and BSG8ew 12ew aw tw are designed to install side by side or on top of one another Take this option into account when planning your system installation BSG12ew aw tw does not provide wall mount upgrade kit for wall installation If you are stacking multiple BSG8ew 12ew aw tw units activate WiFi on only the bottom unit to prevent radio interference ...

Page 36: ...power connector which does not require a retention clip 2 Attach the four self adhesive rubber feet to the bottom of the BSG8ew 12ew aw tw by peeling off the paper backing and placing the feet on the unit as indicated in the following figure 3 Position the BSG8ew 12ew aw tw on a desktop or shelf Make sure you leave enough space around the unit for ventilation and access to the cables 4 Install the...

Page 37: ...use the appropriate wall anchors or ensure the screws are in a stud Obtain five 8 x 2 cm 8 x 0 75 in round head wood screws to attach the unit to the wall supplied in kit You must mount similar units such as BCM50 BES50 and BSG8ew side by side on the wall Do not mount units on top of each other Procedure steps Step Action 1 Prepare the wall mount bracket by removing the alignment tabs If this is t...

Page 38: ...ket to the wall as shown in the following figure Leave approximately 0 5 cm 0 25 in of the screw exposed 7 Align the holes of the wall mount bracket over the screws 8 Slide the bracket down onto the screws 9 Tighten the wood screws against the wall mount bracket 10 Insert the power supply retention clip into the BSG8ew 2 2 2 1 1 1 Cable Management Door Note Nortel recommends you install the screws...

Page 39: ...l mount lock fully to the right unlock position as shown in the following figure 12 Align the feet on the unit with the four holes in the wall mount bracket 13 Press the unit against the wall mount bracket and slide the unit down until it clicks in place ...

Page 40: ...ce the door on the standard small system wall mount bracket The replacement door has a notch to accommodate the BSG8ew antenna 17 Push up on the door to pop the hinges apart and remove the door 18 Line up the hinges on the replacement door with those on the wall mount bracket 19 Push down on the door to snap the hinges into place 20 Open the cable management door 21 Screw the antenna adapter into ...

Page 41: ...he power supply underneath the Nortel logo 26 Slide the power supply into place End Installing the BSG8ew 12ew aw tw in an equipment rack Use this procedure to install a BSG8ew 12ew aw tw in a standard 19 inch equipment rack along with your other networking and telecommunications equipment Prerequisites Obtain the rack mount shelf kit Use only the screws supplied with the rack mount kit Other scre...

Page 42: ... tapping screws for plastic supplied with the rack mount kit to attach the unit to the rack mount shelf Make sure the screw holes in the unit are aligned with the holes in the rack mount shelf and then insert the four screws through the holes in the bottom of the shelf and into the screw holes in the bottom of the unit 7 Place the power supply behind the BSG8ew 12ew aw tw on the back of the rack m...

Page 43: ...SG8ew insert the power supply retention clip The BSG12ew aw tw uses a different power connector which does not require a retention clip 2 Place the BSG8ew 12ew aw tw on top of a BCM50 or BES50 If the rubber feet are installed remove them Make sure the feet of the BSG8ew 12ew aw tw are in the slots on the top of the other unit and in front of the slots as shown in the following figure 3 Slide the u...

Page 44: ...44 Installation options NN47928 302 NN47928 302 ...

Page 45: ...on page 48 Connecting analog telephones to the BSG8ew 12ew aw tw on page 48 Connecting LAN devices to the BSG8ew 12ew aw tw on page 47 Connecting the console to the BSG12ew aw tw on page 48 Prerequisites to cable connection Install the BSG8ew 12ew aw tw For the locations of the BSG8ew 12ew aw tw ports see BSG8ew ports and connectors on page 14 BSG12ew ports and connectors on page 16 BSG12aw ports ...

Page 46: ...w power supply 2 Plug the other end of the power supply cable into the AC power source wall outlet The BSG12ew aw tw boots and the system LED turns solid green End Connecting the BSG8ew 12ew aw tw to the WAN Use this procedure to connect the BSG8ew 12ew aw tw to the WAN Prerequisites Connect power to the BSG8ew 12ew aw tw Obtain a standard Ethernet cable Procedure steps Step Action 1 Plug one end ...

Page 47: ...re steps Step Action 1 Plug one end of a standard Ethernet cable into a LAN port on the front of your BSG8ew 12ew aw tw 2 Plug the other end of the Ethernet cable into your LAN End Connecting LAN devices to the BSG8ew 12ew aw tw Use this procedure to connect LAN devices to the BSG8ew 12ew aw tw Prerequisites Connect power to the BSG8ew 12ew aw tw Obtain one standard Ethernet cable for each LAN dev...

Page 48: ...to the BSG8ew 12ew aw tw Use this procedure to connect analog telephones to the BSG8ew 12ew aw tw Prerequisites Connect power to the BSG8ew 12ew aw tw Obtain a telephone cable with an RJ 11 modular jack Procedure steps Step Action 1 Plug the RJ 11 modular wall jack from PSTN into the FXO port of the BSG8ew or BSG12ew aw tw The FXS are then connected to analog telephones 2 Plug the other end of the...

Page 49: ...ect the other end of the RS232 cable to the console port of the BSG12ew aw tw End Variable definitions Use the data in the following table to help you connect the console to the BSG12ew aw tw for debugging purposes Variable Value RS 232 Following are the RS 232 connection settings baud rate 9600 bits 8 bits Parity None Flow control None ...

Page 50: ...50 Cable connection NN47928 302 NN47928 302 ...

Page 51: ...s for system verification The BSG8ew 12ew aw tw must be connected and powered up Verifying the physical system status Complete this procedure to verify the status of the system For information and procedures on monitoring system status using the BSG8ew 12ew aw tw Web user interface see Administration NN47928 600 Procedure steps Step Action 1 Check the status of the power LED to verify that the sys...

Page 52: ...52 System verification NN47928 302 NN47928 302 ...

Page 53: ...he cables on page 65 Obtain a power supply for the BSG8ew 12ew aw tw from Nortel Ensure you have an antistatic wrist grounding strap Plug the DC side of the power adapter to the BSG unit first then plug in the AC side of the power adapter Removing the power supply Use this procedure to remove the power supply for the BSG8ew 12ew aw tw Prerequisites Do not operate the BSG8ew 12ew aw tw with the cov...

Page 54: ... the table rack mount shelf or wall mount bracket End Connecting the new power supply Use this procedure to connect the new power supply for the BSG8ew 12ew aw tw Prerequisites Do not operate the BSG8ew 12ew aw tw with the cover removed Procedure steps Step Action 1 Connect the new power supply See Connecting power to the BSG8ew on page 45 or Connecting power to the BSG12ew aw tw on page 46 2 Reco...

Page 55: ...the BSG8ew 12ew aw tw on page 63 Obtain an ADSL WAN Replacement Module NT5S21ZCE6 for the BSG12aw from Nortel Ensure you have the following items available an antistatic wrist grounding strap a Phillips screwdriver grounding source Saving the running configuration to Flash using the WebUI Use this procedure to save the running configuration using the WebUI Procedure steps Step Action 1 From the BS...

Page 56: ...ord 3 At the prompt enter the following command write startup config End Variable definitions Use the data in the following table to use the fields in the logon page Replacing the ADSL WAN module Use this procedure to replace the ADSLWAN module in the BSG12aw Procedure steps Step Action Variable Value User Name Specify the user name The default logon name is nnadmin Password Specify the password T...

Page 57: ... module Procedure steps Step Action 1 Launch an SSH session 2 Log on to the BSG12aw using the user ID and password 3 At the prompt enter the following command show sub system information dsl 4 View the status The system displays the following information if you installed the unit properly DSL Info IpAddress 169 254 1 6 OperStatus UP Firmware Version firmware version The system displays the followi...

Page 58: ...47928 302 Variable definitions Use the data in the following table to use the fields in the logon page Variable Value User Name Specify the user name The default logon name is nnadmin Password Specify the password The default password is PlsChgMe ...

Page 59: ...e NT5S21ZAE6 for the BSG12ew aw tw from Nortel Ensure you have the following items available an antistatic wrist grounding strap a Phillips screwdriver grounding source Saving the running configuration to Flash using the WebUI Use this procedure to save the running configuration using the WebUI Procedure steps Step Action 1 From the BSG12ew aw tw logon page log on using the user ID and password 2 ...

Page 60: ...mmand write startup config End Variable definitions Use the data in the following table to use the fields in the logon page Replacing the WiFi module Use this procedure to replace the WiFi module in the BSG12ew aw tw Prerequisites If the system is still operating perform the procedure Shutting down the BSG8ew 12ew aw tw on page 63 Variable Value User Name Specify the user name The default logon na...

Page 61: ...12ew aw tw unit End Verifying the WiFi installation Use this procedure to verify the installation of the WiFi module in the BSG12ew aw tw Procedure steps Step Action 1 Launch an SSH session 2 Log on to the BSG12ew aw tw using the user ID and password 3 At the prompt enter the following command show sub system information wifi 4 Verify the status The system displays the following status if you inst...

Page 62: ... connect with your PC or laptop navigate to the Quick Start Wizard and follow the wizard instructions on the GUI to reconfigure your settings End Variable definitions Use the data in the following table to use the fields in the logon page Variable Value User Name Specify the user name The default logon name is nnadmin Password Specify the password The default password is PlsChgMe ...

Page 63: ...ting the cables on page 65 Shutting down the BSG8ew 12ew aw tw Use this procedure to shut down the BSG8ew 12ew aw tw For procedures on how to use the BSG8ew 12ew aw tw Web User Interface UI see Administration NN47928 600 Procedure steps Step Action 1 Use the Web UI to check for a recent backup of the BSG8ew 12ew aw tw system programming before powering down the BSG 2 Unplug the unit End Restarting...

Page 64: ...ottom of the rack mount shelf 4 Slide the unit forward until it disengages from the clips on the rack mount shelf 5 Lift the unit off of the rack mount shelf and set it on a flat clean static free surface End Removing a wall mounted BSG8ew Use this procedure to remove a wall mounted BSG8ew Procedure steps Step Action 1 Remove all of the cables from the unit To disconnect cables see Disconnecting t...

Page 65: ... Use this procedure to disconnect the cables from a BSG8ew 12ew aw tw Procedure steps Step Action 1 Remove the FXO RJ 11 connection 2 Remove the FE connections from the LAN ports 3 Remove the WAN connection from the WAN ports 4 While disconnecting a BSG8ew rotate the power supply retention clip to free the power supply cord 5 Remove the power supply cord from the unit End Connecting the cables For...

Page 66: ...66 Basic procedures NN47928 302 NN47928 302 ...

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