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   Copyright   2011   E-­‐MetroTel   Global   Inc.   This   document   contains   proprietary   and   confidential   information   of   E-­‐MetroTel   LLC.   and   shall   not   be   used,   

disclosed   or   reproduced,   in   whole   or   in   part,   for   any   purpose   other   than   to   install   the   UC

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   solution,   without   the   prior   written   consent   of   E-­‐MetroTel.   

Title   in   and   to   this   document   and   all   information   contained   herein   remains   at   all   times   the   property   of   E-­‐MetroTel   LLC.   

E-­‐MetroTel(R),   LLC   is   privately   held   and   headquartered   in   Dallas,   Texas   with   offices   in   Canada,   United   Kingdom   and   the   Czech   Republic.   E-­‐MetroTel   
provides   Unified   Communications,   Call   Centre/IVR,   custom   applications   products   and   services   to   businesses   of   all   sizes.   It   specializes   in   Nortel   and   

Avaya   solutions   and   has   expertise   in   all   areas   of   Unified   Communications,   Contact   Centre,   IVR,   Speech   recognition,   CTI,   Workforce   Management   and   
CRM   integration.   Increasingly   companies   around   the   world   are   turning   to   E-­‐MetroTel   for   better   value,   a   higher   level   of   support   and   knowledge   than   
they   have   seen   from   their   traditional   providers.   

 

   

UC

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   Exceptional   at   saving   money

 

UC

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50      

Digital   Gateway   

Quick   Start   Guide   

Summary of Contents for UCX50

Page 1: ...eadquartered in Dallas Texas with offices in Canada United Kingdom and the Czech Republic E MetroTel provides Unified Communications Call Centre IVR custom applications products and services to businesses of all sizes It specializes in Nortel and Avaya solutions and has expertise in all areas of Unified Communications Contact Centre IVR Speech recognition CTI Workforce Management and CRM integrati...

Page 2: ... BCM50 system x BCM50 with the Solid State Drive SSD with UC software installed and a UC product license enabled x x This quick start guide describes steps to install the UC Digital Gateway solid state drive SSD in a BCM50 system and to configure the hardware x and software for communication with your UC Server x 2 Installation of the Solid State Drive in a BCM system If you purchased the UC Digit...

Page 3: ...ss the latch on the red SATA data cable and disconnect the cable from the main board Lift the hard disk bracket from the case and place it on a static free surface Remove four screws that secure the hard drive to the bracket and remove the hard drive from the bracket Remove the power cable and the SATA data cable or the combined SATA power and data cable from the hard disk connectors 2 3 Inserting...

Page 4: ...the hard drive removal If you have place the SSD into the bracket and secure it from the bottom with four screws that the newer style BCM hard disk bracket were included with the SSD Please do not use different screws that do not match doing so could damage the SSD Insert the hard disk bracket with the SSD back into the BCM case make sure that fan wires are properly routed through the cutout in th...

Page 5: ...by two solid green LEDs the DHCP server running on the OA M port s subnet will assign your PC the IP address 10 10 11 2 The IP address of the BCM system when using the OA M port is 10 10 11 1 The UC Digital Gateway Web based Configuration Utility is accessible at the address when connected using the regular x http 192 168 0 175 Ethernet port or when connected using the OA M port http 10 10 11 1 To...

Page 6: ...router x system To use the UC system on your LAN you may need to change its network configuration to match your network You should update some or all of x the following properties IP address and subnet mask Host name Default gateway DNS server s To change the IP address and subnet mask of your UC x system perform the following steps Open the UC Digital Gateway Web based Configuration Utility x Fro...

Page 7: ...alternative DNS server Press the button to update the network configuration of the UC system Save x 3 4 Setting the Date Time and Time Zone The date time and time zone configured on your UC systems is used for several features x The system time of UC Digital Gateway is used for the date and time shown on the display of Nortel digital phones connected to the x gateway system The system time of UC D...

Page 8: ... list box beside the label to set your time zone New Time Zone Press the button Apply Changes 3 5 Confirming UC Product License x To use your UC system it must be properly licensed If you did not receive an installed license with your product you must obtain a license from x E MetroTel for your product and activate the license on the system To verify the installed license perform the following ste...

Page 9: ...name of your company the product type and the desired license to Host ID Once your request is received you ll be contacted to complete the process and the license for your UC system activate emetrotel com x will be issued 3 7 Entering UC Product License x To use your UC system you must obtain a license from E MetroTel for your product and activate the license on the system x To enter a UC product ...

Page 10: ... is connected perform the following steps x x Open the UC Digital Gateway Web based Configuration Utility x From the tab select Digital Gateway Gateway Configuration In the field enter the IP address of the UC Server UC x Server IP x If the UC Server does not use the default port number for Nortel phones 7000 enter the port number in the field x Port Press the button to update the configuration of...

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