Nortek Vectrino, User Manual

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Chapter 11
Returning Your Vectrino for Repair
Customs regulations
The regulations and requirements covering the export and re-import of
items sent for repair varies from country to country. In the past, some of
our customers have experienced problems because they have failed to
provide the proper documentation. If these matters are not managed
correctly, you may be charged import duties and taxes for a second time
when your instrument is returned to you.
At Nortek we must meet our own country’s regulations when instruments
are repaired and subsequently returned. This, however, may not be
sufficient for your country.
To avoid problems, we strongly recommend that you, as part of your own
procedures for handling returns, always check with your customs
authorities as to what information, documents etc. they need from you and
from us. Then let us know what you need from us by e-mail, fax or mail. We
will do our very best to help you.