Nortek Vectrino, User Manual, Page: 33 / 42

Vectrino 33
Chapter 12
Returning Your Vectrino for
Repair
Returning your Vectrino
Before you return a product for repair you must have obtained a Return
Merchandise Authorization (RMA) in writing from Nortek AS. You can send
your RMA request by e-mail to
inquiry@nortek.no or by fax to
+47 67 13 67 70
.
Your shipment must be accompanied by a proforma invoice. You can either
copy the proforma invoice on the next page, or make your own, but make
sure you include the same information.
Remember to include a copy of all shipping and export documents in the
freight box.
Insurance
We recommend that you fully insure your return shipment in case it is lost
or damaged, as Nortek AS does not cover freight insurance on repairs.
Nortek AS is not responsible for instruments damaged or lost in transit. Nor
shall we be held responsible for consequential damage as a result of
instruments being damaged or lost in transit.
Nortek AS will insure the instrument upon returning the goods to you. We
will bill you for the insurance along with the costs for repair and freight.
For warranty repairs, the transport and freight insurance from Nortek
AS to you will be covered by Nortek AS.