Nordson BC5100, Product Manual, Page: 36 / 46

BC5100 Bar Code Scanner
32
Part 1076483A
E 2007 Nordson Corporation
Troubleshooting Table
(contd)
Problem Possible Cause Corrective Action
3. System fails to detect
bad bar codes
The trigger is out of position. Check the alignment of the trigger
and adjust.
Trigger cable is loose or
disconnected at the LogiComm
control module.
Plug the cable back into the
appropriate connector.
Improper trigger sensitivity. Refer to
Trigger Setup
.
Trigger lens dirty or blocked. Clean or remove obstruction.
Trigger or trigger cable defective. Replace.
Scanner not receiving power. Check the power light on the
scanner. If it is off, first check the
continuity of the connecting cables
(the scanner cable and the
interconnect cable). If these are
good, replace the scanner.
System is detecting bad codes but
not rejecting or marking these
products.
Verify settings. Enable the reject
function at the touch-screen panel.
4. System not rejecting
or marking products
with defective codes
Reject not enabled. Enable the reject function by pressing
the Reject Control button on the
touch-screen panel. Configure the
Reject Control settings.
Reject signal not reaching control
module.
Check that the pre-eject trigger and
encoder are working.
Problem in the LogiComm control
system.
Refer to the LogiComm Control
System manual or the embedded
Help in the touch-screen panel to
troubleshoot.
5. System rejecting or
marking the wrong
products
BC5100 trigger knocked out of
position.
The trigger must be returned to its
original position or the new tracking
distance must be taught to the
system.
The procedure for teaching the
tracking distances was not
correctly performed.
Clear the machine of all products and
cover the scanner window when you
teach tracking.
Problem in the LogiComm control
system.
Refer to the LogiComm Control
System manual or the embedded
Help in the touch-screen panel to
troubleshoot.
Continued...