Trouble Shooting
• After trying the solution and reactivating the appliance. If the problem persists or
displays another alarm code
,
contact the NordMende service department.
If your appliance does not work or it stops working during operation. First try to find a solution
to the problem below. If the resolution cannot be found please contact the NordMende service
centre.
Note!
Description
Reason
Solution
Restart after the door is closed, check if
there are clothes
obstructing the
opening
Door is not closed properly
Door can’t be
opened
The machines safety
protection design is working
Disconnect the power, restart the
appliance
Water leakage
The connection between inlet pipe
or outlet hose is not succured
tightly
Check and fasten water pipes, clean
the outlet hose
Clean and wipe the detergent box
Abnormal noise
Check if the fixing bolts have been
removed.
Check
that it has been
installed on
a solid and level floor.
Indicator or display
does not light up
Disconnection of the power or PC
board has
a
connection problem
Turn the power on and off.
Check the power plug is connected
correctly.
Check the fuse.
Washer dryer
will not start
Detergent residues in
the box
Detergent is dampened or
agglomerated
Description
Reason
Solution
Check if the water pressure is too low.
Straighten the water pipe
.
Check if the inlet valve filter is blocked
.
Check if the drain hose is blocked.
Water injecting
problem while
washing
Overtime water draining
Please try restarting the machine
first, then call
the NordMende
service line if the error p
er
sists.
Others
Water overflow
Restart the washer.
Restart after the door is closed
Check if the clothes are stuck
.
Door is not closed properly
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MAINTENANCES
