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power key and answer/end key at the same time. The reset
does not delete the headset settings.
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Troubleshooting
If you cannot connect the headset to your compatible
mobile phone or music device, do the following:
•
Ensure that the headset is charged, switched on, and
paired with your device.
•
Ensure that the Bluetooth feature is enabled on your
device.
•
Ensure that the headset is within 10 metres (33 feet) of
your device and that there are no obstructions between
the headset and the device, such as walls, or other
electronic devices.
If the name of the person calling is not shown on the
headset display, even though it is saved in the mobile phone
connected to the headset, the phone may not be fully
compatible with the headset.